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Cases

Under the aegis of the CTLC, ISB develops India-specific business cases which are distributed by Ivey Publishing at the Richard Ivey School of Business, The University of Western Ontario, Canada and Harvard Publishing (Harvard University, USA). Cases are also developed in collaboration with institutions like The Darden School of Business, University of Virginia.


Published Cases

ISB-Ivey Cases

  • LEAN IMPLEMENTATION AT SIEMENS' KALWA PLANT
    Jamie Anderson, Subramanian Chidambaran, Vaibhav Khandekar

    Issues: Lean implementation; resistance to organizational change; process of change management; sustainability of change
    Disciplines: General Management/Strategy, Operations Management, International
    Industries: Manufacturing
    Setting: India, Large, 2006-2009
    Length: 20 pages
    Publication Date: May 9, 2012

     

  • THE ART OF SOCIAL ENTREPRENEURSHIP: DAKSHINA CHITRA AND MADRAS CRAFTS FOUNDATION (MFC) IN INDIA
    Oana Branzei, Sonia Mehrotra

    Issues: Social Entrepreneurship; Emerging Markets; Co-creating Value; Poverty Alleviation; Education; Art and Culture; India; ISB
    Disciplines: Organizational Behaviour/Leadership, General Management/Strategy, International, Entrepreneurship
    Industries: Social Advocacy Organizations
    Setting: India, Tamil Nadu, 2012
    Length: 17 pages
    Publication Date: April 17, 2012

  • TRANSFORMING ICRISAT: THE LEADERSHIP OF DR. WILLIAM DAR
    Sunita Mehta, Surya Kant Sharma

    Issues: Leadership; change; decision making; India; ISB
    Disciplines: Organizational Behaviour/Leadership, International
    Industries: Agriculture, Forestry, Fishing and Hunting
    Setting: India, Large
    Length: 8 pages
    Publication Date: April 4, 2012


  • SOCIAL MEDIA CONTENT STRATEGY AT AYOJAK
    Anandan Pillai, Arvind Sahay
     
    Issues: Social media marketing; content strategy; brand community; event management; social media optimization; social media branding; India
    Disciplines: Marketing, Information Systems, Entrepreneurship
    Industries: Information, Media & Telecommunications
    Setting: India, Small, 2011
    Length: 13 pages
    Publication Date: March 28, 2012


  • JSW SHOPPE - A UNIQUE DISTRIBUTION MODEL FOR BRANDED STEEL
    V.V. Gopal

    Issues
    : Strategy; sales force management; retail management; balanced scorecard; change management; branding; India
    Disciplines: Marketing, International
    Industries: Manufacturing
    Setting: India, Large, 2010
    Length: 13 pages
    Publication Date: January 30, 2012


  • ALLIANCE MANAGEMENT AT FORBES MARSHALL
    Naga Lakshmi Damaraju, Harshdeep Singh Chowdhary , Dhruv Khanna , Dhruv Ahuja

    Issues: Alliance management; corporate strategy; resources-businesses-systems framework; transaction costs economics; real options; value chain
    Disciplines: General Management/Strategy, Operations Management, International, Entrepreneurship
    Industries: Manufacturing
    Setting: Ahmedabad, India, Medium, 2009
    Length: 20 pages
    Publication Date: January 24, 2012


  • SINGARENI COLLIERIES: FROM GLOOM TO GLORY
    S Ramnarayan & Neha Gupta

    Issues:Communication; change management; employee relation; leadership; trust; Andhra Pradesh, India
    Disciplines: Organizational Behaviour/Leadership, International
    Industries: Mining
    Setting: Andhra Pradesh, India, Large, 2001
    Length: 12 pages
    Publication Date: December 6, 2011


  • PROJECT VISHWAMITRA AT TP ENGINEERING CORPORATION
    S. Ramnarayan, Rekha K.N., Neha Gupta

    Issues
    : Initiation and sustenance of system; learning and adaptation; managing change; building employee ownership; India
    Disciplines: Organizational Behaviour/Leadership, International
    Industries: Manufacturing
    Setting: India, Large, 2011
    Length: 14 pages
    Publication Date: December 1, 2011


  • ENSURING FAMILY AND BUSINESS CONTINUITY AT INDIA'S GMR GROUP
    Kavil Ramachandran, John Ward, Sachin Waikar , Rachna Jha

    Issues:Family governance; family entrepreneurship; preparing family constitution; India
    Disciplines: General Management/Strategy, Organizational Behaviour/Leadership, Entrepreneurship, International
    Industries: Other Services
    Setting: India, Large, 2009-2010
    Length: 16
    Publication Date: November 25, 2011


  • INDIA’S MEWAR DYNASTY: UPHOLDING 76 GENERATIONS OF SERVICE AND CUSTODIANSHIP (PART A & B AND ABRIDGED VERSION)
    Kavil Ramachandran, John Ward, Rachna Jha , Sachin Waikar

    Issues: Trusteeship role; family governance; succession planning; leadership challenges; India
    Disciplines:General Management/Strategy, International, Entrepreneurship
    Industries:Other Services
    Setting: India, 2010
    Length: 18 pages
    Publication Date: November 22, 2011


  • GODREJ CHOTUKOOL: A COOLING SOLUTION FOR MASS MARKETS
    Charles Dhanaraj, Balasubrahmanyam  Suram, Prasad Vemuri

    Issues: Social entrepreneurship; social innovation; emerging markets; bottom of the pyramid; global water scarcity; affordable innovation; India
    Disciplines: General Management/Strategy, Marketing, International
    Industries: Manufacturing
    Setting: India, Medium, 2007-2011
    Length: 11 pages
    Publication Date: November 15, 2011


  • PASSING THE BATON: ROLE TRANSITION OF B K JHAWAR
    Kavil Ramachandran and Alexander Mathew

    Issues
    : Retirement; leadership succession; family philanthropy; social entrepreneurship; India
    Disciplines: Organizational Behaviour/Leadership, General Management/Strategy, Entrepreneurship, International
    Industries:
    Social Advocacy Organizations
    Setting: India, Medium, 2010
    Length: 8 pages
    Publication Date: October 26, 2011


  • CENTRE FOR CELLULAR AND MOLECULAR BIOLOGY: THE COMMERCIALIZATION CHALLENGE
    Nita Sachan, Prasad Vemuri, Anand Nandkumar, Charles Dhanaraj

    Issues: Commercialization; Technology transfer; Emerging market; R&D management; Translational science; Incentives
    Disciplines: General Management/Strategy, Management Science, International
    Industries: Health Care Services
    Setting: India, Large, 2009
    Length: 17 pages
    Publication Date: July 28, 2011


  • ORAL INSULIN: BREAKTHROUGH INNOVATION AT BIOCON
    Nita Sachan, Prasad Kaipa, Anand Nandkumar, Charles Dhanaraj

    Issues: Management of innovation; Technology commercialization; Technology licensing; Research and development (R&D); Technology entrepreneurship; Emerging markets
    Disciplines: General Management/Strategy, Management Science, Operations Management, International, Entrepreneurship
    Industries: Health Care Services
    Setting: India, Large, 2010
    Length: 18 pages
    Publication Date: July 28, 2011


  • HEALTH INSURANCE TO THE BASE OF THE PYRAMID
    Suresh B.P., S.R. Asokan

    Issues: Base of the pyramid; Health insurance; Service marketing
    Disciplines: Marketing, General Management/Strategy, International
    Industries: Health Care Services
    Setting: India, Small, 2009
    Length: 16 pages
    Publication Date: July 27, 2011


  • HR AS TRANSFORMATION PARTNER IN MARUTI SUZUKI INDIA LTD.
    Anita Ollapally, Asha Bhandarker

    Issues: Strategic human resource management; Change in organizational culture; Talent management; Managing transformation through HR; Cross cultural differences; Evolution and challenges of HR in an Indian organization
    Disciplines: Organizational Behaviour/Leadership, General Management/Strategy, International
    Industries: Manufacturing
    Setting: Gurgaon, Haryana, India, Large, 2009
    Length: 20 pages
    Publication Date: July 27, 2011


  • TATA SWACH: PURE WATER FOR THE INIDAN HOUSEHOLD
    Charles Dhanaraj, Prasad Vemuri, Vijay Parikh, Chitra Duwedi & Monidipa Mukherjee

    Charles Dhanaraj, Prasad Vemuri, Vijay Parikh, Chitra Duwedi & Monidipa Mukherjee
    Issues: Bottom of the pyramid; Water purifier; Collaborative innovation; Product launch; Strategy and society; Nanotechnology
    Disciplines: General Management/Strategy, International, Entrepreneurship
    Length: 17 pages
    Publication Date: July 22, 2011


  • MICROSOFT’S GO-TO-MARKET STRATEGY FOR AZURE IN INDIA
    Deepa Mani, Reema Gupta, Aditya Shah, Sujata Ramachandran, and Vivek Vikram Singh

    Issues: Go to market strategy; Local challenges and nuances; Targeting and product offering; Time bound decision - global roll out; Nascent stage of cloud computing technology; Cannibalization
    Disciplines: Information Systems, International, Entrepreneurship
    Industries: Information, Media & Telecommunications
    Setting: India, Large, 2009
    Length: 18 pages
    Publication Date: July 19, 2011


  • IMPULSESOFT– MUSIC IN THE AIR
    K Balakrishnan

    Issues: Strategy; Turbulent markets; High technology; Technology convergence
    Disciplines: General Management/Strategy, International, Entrepreneurship
    Industries: Information, Media & Telecommunications
    Setting: Bangalore City, Karnataka State, India, Small, 2005
    Length: 11 pages
    Publication Date: July 19, 2011


  • OSSCUBE: LEVERAGING SOCIAL MEDIA
    Anandan Pillai and Ashok Pratap Arora

    Issues: Social media optimization; Social media platform selection; Social media role; Brand building through social media; Social media strategy; Social media implementation
    Disciplines: Marketing, International, Entrepreneurship
    Industries: Professional, Scientific, and Technical Services
    Setting: United States; India, Small, 2010
    Length: 19 pages
    Publication Date: June 29, 2011


  • NOKIA INDIA: BATTERY RECALL LOGISTICS
    Charles Dhanaraj, Narendar Sumukadas , P. Fraser Johnson , Monali Malvankar

    Issues: Supply Chain Management; Logistics; Communications; Crisis Leadership; Product Recall; Emerging Markets
    Disciplines: Entrepreneurship, International, Operations Management
    Industries: Information, Media & Telecommunications
    Setting: India, Large, 2007
    Length: 13 pages
    Publication Date: June 22, 2011


  • MANAGING CUSTOMER RELATIONSHIPS IN OFFSHORE OUTSOURCING: B2Bcs, AN ISRAELI CONSULTING FIRM
    Arup Kumar Das, Kate M. Kaiser , Sangeeta Shah Bharadwaj

    Issues: Business Development; Retention Marketing; Value-based Management
    Disciplines: International, Management Science, Information Systems
    Setting: Israel, Small, 2009
    Length: 10 pages
    Publication Date:
    June 22, 2011


  • ABC ENERGY LIMITED: CULTURE AND FORMALIZATION
    Pavitra Mishra, Rajen Gupta

    Issues :  Growth Strategy, Organizational Culture, Formalization
    Disciplines :  Organizational Behaviour / Leadership, Entrepreneurship, International
    Industry :  Electric, Gas and Sanitary Services
    Setting :  India, Medium organization, 2010
    Length :  14 pages
    Publication Date:  March 23, 2011


  • A BOMB IN YOUR POCKET? CRISIS LEADERSHIP AT NOKIA INDIA (A)
    Charles Dhanaraj, Monidipa Mukherjee , Hima Bindu

    Issues : Multinational; Global Strategy; Crisis Leadership; Communications
    Disciplines: General Management/Strategy, International
    Industries: Information, Media & Telecommunications
    Setting: India, Large, 2007
    Length :  11 pages
    Publication Date:  February 16, 2011


  • A BOMB IN YOUR POCKET? CRISIS LEADERSHIP AT NOKIA INDIA (B)
    Charles Dhanaraj, Monidipa Mukherjee , Hima Bindu

    Issues: Multinational; Communications; Global Strategy; Crisis Leadership
    Disciplines: General Management/Strategy, International
    Industries: Information, Media & Telecommunications
    Setting: India, Large, 2007
    Length:  5 pages
    Publication Date:  February 16, 2011


  • DR. AMITA JOSHI AT SAMUEL DRUGS
    Anup K. Singh, Abhinav Gupta

    Disciplines:  Organizational Behaviour / Leadership ,
    International
    Issues: Communications , Organizational Structure , Politics ,  Women in Management ,  Pharmaceuticals ,  Conflict Management
    Industry :  Chemicals and Allied Products
    Setting :  India, Medium organization, 1999
    Length :  8 pages
    Publication Date: February 3, 2011


  • PEPSI-BASIX PARTNERSHIP
    Gita Bajaj and Neelu Bhullar

    Issues:  Non-Profit Organization, Partnership, Sustainable Development, Developing Countries, Marginalized Communities
    Disciplines:  General Management, International
    Industry:  Agricultural Production- Crops, Credit Agencies other than Banks
    Setting:  India, Large organization, 2007
    Length:  16 pages
    Publication Date:  January 27, 2011


  • GOLDEN STAR FACILITIES AND SERVICES PVT LTD
    S. Ramakrishna Velamuri, Rishi Raj Kanoria , Anuj Srivastava , Nandita Narayan , Deepti Singh , Jaydev Thampan

    Issues: Geographic Growth; Vertical Growth; Selling O
    Disciplines: Entrepreneurship; Small-business Strategy ut
    Industry: Office Maintenance Services
    Setting: Hyderabad, India; 2008
    Length: 10 pages; accompanied by DVD with comments by the entrepreneur
    Publication Date:  January 21, 2011


  • ASHTA CHAMMA – THE BIGGEST SMALL MOVIE EVER MADE (A)
    Rajesh Chakrabarti, S Ramakrishna Velamuri

    Issues: Entrepreneurial Problem Solving; Success and Failure
    Disciplines: Entrepreneurship, General Management/Strategy, International
    Industries: Arts, Entertainment, Sports and Recreation
    Setting: India, Medium, 2008
    Length :  17 pages
    Publication Date:  January 7, 2011


  • ASHTA CHAMMA - THE BIGGEST SMALL MOVIE EVER MADE (B)
    S. Ramakrishna Velamuri, Rajesh Chakrabarti, Hari Krishna Mulpuri, Payal Goel, Vamsi Krishna Kothapalli, Sneha Beriwal, Vijay Bhaskar Chowdary Suryadevara

    Issues: Entrepreneurial Problem Solving; Success and Failure
    Disciplines: Entrepreneurship, General Management/Strategy, International
    Industries: Arts, Entertainment, Sports and Recreation
    Setting: India, Medium, 2008
    Length:  17 pages
    Publication Date:  January 7, 2011


  • PROFESSIONALIZATION OF UJWAL BHARATI
    Kavil Ramachandran

    Issues: Family Business; Succession Planning; Pharmaceuticals; Professionalization; Role of Non-family CEOs; Managing Transformation of Mid-size Business
    Disciplines: Entrepreneurship, General Management/Strategy, International
    Industries: Manufacturing
    Setting: India, Medium, 2007
    Length :  10 pages
    Publication Date:  July 29, 2010


  • SWAGRUHA FOODS
    S. Ramakrishna Velamuri, Neha Kaushik , Anant Jhawar , Anandram Narasimhan , Shubha Pai , Jaspreet Singh Sidhu , Devyani Srivastava

    Issues: Small and Medium Enterprises (SMEs); Growth; Professionalization; Family Business
    Disciplines: Entrepreneurship, General Management/Strategy, International
    Industries: Retail Trade
    Setting: India, Small, 2007
    Length :  17 pages
    Publication Date:  January 25, 2010


  • HAVELLS INDIA : THE SYLVANIA ACQUISITION DECISION
    Charles Dhanaraj, K Ramachandran, Swetha Dasari

    Issues: International Acquisition; Mergers & Acquisitions; Growth Strategy; Diversification
    Disciplines: Entrepreneurship, General Management/Strategy, International
    Industries: Manufacturing
    Setting: India, Medium, 2007
    Length :  13 pages
    Publication Date:  November 11, 2009

ISB-Darden Case

  • ENCHANTING TRAVELS
    Edward D Hess, Sanju Jacob, Monidipa Mukherjee

    Issue- Advertising & Promotion; Branding Strategy; Business Plans; Entrepreneurial Strategy; Management of Smaller Enterprises; Managing Growth
    Discipline - Entrepreneurship and Innovation
    Industry - Travel
    Length - 13 pages
    Publication Date - December 21, 2009


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