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Tutorials and Panels
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Accepted Tutorials
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Tutorial
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Title
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Author
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Tutorial I
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Role of Open Source Technologies for Transforming Healthcare IT in India
Date: September 23, 2010
Time: 11:15-12:45
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Indrajit Bhattacharya, IIHMR
Dr B K Jha, Birla Institute of Technology, Ranchi
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Tutorial II
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Estimating the Impact of Individualised Customers’ Ceed for Service Innovation and Service Delivery
Date: September 24, 2010
Time: 10:00-11:30
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Dr Atanu Adhikari,Indian Institute of Management, Kozhikode
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Tutorial III
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Leveraging Technology to Drive Service Innovations in Emerging Economies
Date: September 24, 2010
Time: 11:45-13:15
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Dr Srinivas Padmanabhuni
Dr Rajiv Narvekar
SETLabs, Infosys Technologies Ltd
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Panel Discussion
Title: Service Innovation for Emerging Economies
Date: September 24 2010
Time: 15:30 – 17:00
Session Chair: Sudip Gupta, Assistant Professor ISB Hyderabad
Moderator: Kris Singh, President of Service Research & Innovation Institute
Venue: Khemka Auditorium
Description:
The panel will discuss some of the following topics:
- Emerging economies/markets in Asia, Europe, Latin America & Middle East/Africa
Key characteristics; Similaries & differences; Major issues/requirements
- What's driving growth in Emerging Markets: Skills? Labor cost? Productivity? Reserve vs Debt? Market equities? Import vs Export?
- Market capitalisation: Developed vs Emerging Markets
- Public Sectors vs Private Sectors in the Emerging markets
- Government participation/policy/regulations
- ICT strategy/roadmap for the Emerging markets
- Indian ICT industry support/leadership for the emerging markets
- Business model and service design for the base of the pyramid
Panel Members:
- M Rammohan Rao- Dean Emeritus and Professor, Operations Management, Indian School of Business, Hyderabad
- Uday B Desai- Director, IIT- Hyderabad
- N Viswanadham- Clinical Professor (ISB, Hyderabad) and Executive Director, The Centre for Global Logistics and Manufacturing Strategies (GLAMS) , ISB, Hyderabad
- Manish Gupta – Director, IBM Research – India and Chief Technologist, IBM India / South Asia
- Manish Srivatsava – Infosys, India
- Sudarshan Murthy– General Manager, Applied Research at Wipro Technologies
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