Stepping into Leadership

The pressures on today’s frontline managers are relentless in terms of expectations from customers, senior managers, external suppliers and their staff. The contributions of these managers have a direct impact on the quality of products/services that the customers receive. As a frontline manager, you need an array of managerial and interpersonal skills to cope with these pressures, and still deliver ever-improving results. This programme is specifically designed to help you lay a strong foundation to your managerial career by learning the right approach to leadership.

Dates and Venue

February 01, 2017 - February 04, 2017
INR 1,20,000 plus tax
ISB, Hyderabad campus (Application Closed)
February 05, 2017 - February 08, 2017
INR 1,20,000 plus tax
ISB, Hyderabad Campus

Who should attend

Middle to Senior Managers holding designations like Sr. Manager, GM, AVP, Regional manager, Account Manager, Analysts from all industries.


Understand yourself and your preferred work style, improved communication & listening skills, giving and receiving feedback, importance of teamwork, developing your style and motivating others as a leader, leading change and gaining commitment for change.


  • Future Generali
  • Asian Paints
  • Philips
  • Central Bank of India
  • Nokia


Mitchell Watkins, Independent Consultant