Stepping into Leadership

The pressures on today’s frontline managers are relentless in terms of expectations from customers, senior managers, external suppliers and their staff. The contributions of these managers have a direct impact on the quality of products/ services that the customers receive. As a frontline manager  you need an array of managerial and interpersonal skills to cope with these pressures, and still deliver ever improving results. This program is specifically designed to help you lay a strong foundation to your managerial career by learning the right approach to leadership.

EXPAND ALL | COLLAPSE ALL

Dates and Venue

26/08/2013 - 29/08/2013
INR 80000 plus tax
Hyderabad
05/11/2013 - 08/11/2013
INR
Mohali
09/02/2014 - 12/02/2014
INR
Hyderabad

Who should attend

Frontline managers and high performers who have been identified within the organization to take on future leadership positions.

Key Benefits of the individual program

  • Gain a better understanding of the frontline manager’s role and purpose
  • Learn improved techniques for operations, team building, and managing conflict
  • Awareness of the building blocks of effective problem-solving and execution
  • Insights into strengths and improvement areas through 360° feedback
  • Return to the workplace as a more confident and competent leader

Indicative List of Participants

  • Future Generali
  • Asian Paints
  • Philips
  • Central Bank of India
  • Nokia

Faculty

Mitch Watkins, Independent Consultant