Assurance of Learning

Measurement of ISB’s Programme Learning Goals
The CLMP is actively involved in the measurement of the learning goals, for ISB's PGP, PGPMAX and MFAB programmes.
 

PGP Programme Learning Goals
Effective Oral Communication
Each student shall be able to communicate verbally in an organized, clear, and persuasive manner, and be a responsive listener. 
 
Critical and Integrative Thinking
Each student shall be able to identify key issues in a business setting, develop a perspective that is supported with relevant information and integrative thinking, to draw and assess conclusions. 
 
Interpersonal Awareness and Working in Teams
Each student shall demonstrate an ability to work effectively in a team, exhibiting behaviour that reflects an understanding of the importance of individual roles and tasks, and the ability to manage conflict and compromise, so that team goals are achieved.  
 
Ethical Responsibility
Each student shall be able to identify ethical issues, understand the impact of a particular issue on various stakeholders, recognize the rights and responsibilities of the stakeholders and systematically analyse the pros and cons of any decision related to the ethical issue.
 
Awareness of Global Issues Affecting Business 
Each student shall be able to identify key relevant global factors and be able to analyse the impact of the global environment on business issues, as compared with domestic factors.
 
Specific Traits/Objectives for each learning goal are available here.
PGPMAX Programme Learning Goals
Leadership Skills
Possess heightened awareness of what it takes to exercise effective leadership at senior levels, through key initiatives, effective execution, influencing, inspiring, and empowering people and managing change. 
 
Critical Thinking and Integrative Thinking 
Demonstrate an ability to identify the central problem/issue, despite limited or overwhelming information, draw and assess recommendations using a perspective that integrates both functional (i.e. business functions) and relevant external information to deploy them effectively to solve business problems.
 
Global Awareness
Understand the nature of global issues impacting business, including competition, policies, politics, culture, and customersand have the ability to manage them effectively.
 
Ethical Responsibility
Have the ability to make responsible decisions through enhanced sensitivity to various stakeholders, communities and the environment that are affected by management decisions.
 
Specific Traits/Objectives for each learning goal are available here
MFAB Programme Learning Goals
Critical and Integrative Thinking
Each student shall demonstrate the ability to identify key issues in a family business setting, develop a perspective that is supported with relevant information and integrative thinking, to draw and assess conclusions.
 
Awareness of Global Issues Affecting Family Business
Each student shall have the ability to identify key global factors including competition, policies, politics, culture and customers, and be able to analyse the impact of the global environment on family business issues.

Ethical Responsibility
Each student shall be able to identify ethical issues, understand the impact of a particular issue on various stakeholders, recognize the rights and responsibilities of the stakeholders, and systematically analyse the pros and cons of any decision related to the ethical issue.

Managing Family Business Relations
Each student shall have awareness of the complexity in managing family relationships, importance of roles and accountability of key individuals, and ways of effectively managing conflicts.

Leadership
Each student shall understand what it takes to exercise effective leadership in family business, through important initiatives, effective execution, influencing key stakeholders, and managing change.