Marketing Conference
The Marketing Club at the ISB organised a seminar
on "Challenges in Service Marketing" on
December 1, 2001. The seminar covered a number of
service sectors including Airlines, Information
Technology Services, Telecommunication, and Financial
Services. The panel discussions were moderated by
Professor Jagmohan Raju, visiting faculty at the
ISB, and Professor of Marketing, Wharton.
The objective of the seminar was to highlight the
challenges faced by the service industry and to
demonstrate how the leading players in these sectors
were meeting these challenges.
Naresh Goyal, Chairman, Jet Airways, inaugurated
the seminar, and told the students how his organisation
has become the leading airline in the country
by focusing on people and redefining their flying
experiences.(CEO Speak)
In the panel discussion on IT and Telecom Services,
Govindan Sridhran, Country Executive, IBM Global
Services and Hemant Sachdev, Director (Marketing
& Corporate Communications), Bharti Enterprises
shared their respective organisational strategies.
The last session of the seminar dealt with Financial
Services, in which Aman Mehta, CEO of HSBC talked
about the financial services sector in Asia and
the emerging macro economic trends and their impact
on service delivery.
Mind, Body, and
Soul
The Mind, Body, and Soul (MBS) course helps students
to understand their temperament and potential
at a deeper level so that they can lead their
mind, intellect, and body in ways that enable
them to realise their full potential. It combines
innovative methods such as large-scale interactive
processes, open-space technologies, and experiential
learning. Dialogue, plays, story telling, meditation,
and group activity are also used to provide insights.
The second MBS programme was conducted on January
3, 2002, at the beginning of the new year; a year
that is very important for the students of the
ISB's founding class. The course had modules on
Creativity, Learning to Learn, and Stress Management,
that discussed the essence of integration of the
mind, the body, and the intellect to develop a
holistic personality. Each student chose one module
for the workshop.
Each module stressed on different aspects of
the human personality. For instance, in one of
the sessions a professor from Bangalore talked
about the thirst for knowledge in the Buddha and
the conflicting feelings he experienced while
attaining enlightenment. He further discussed
the different stages of life; the protector, the
interrogator, the seeker, and the teacher. He
explained that all human beings are at different
stages of this cycle.
Later, the students were taken through various
exercises in which they shared with one another
the things close to their hearts. The workshop
concluded with a fifteen-minute meditation.
Internal Business
Plan Competition
As part of its activities, the Wadhwani Centre
for Entrepreneurial Development (WCED) has launched
the first Business Plan Competition along with
the Entrepreneurship Club, creating a platform
for aspiring student entrepreneurs at the ISB
to showcase their ideas that could lead to innovation
and wealth creation.
Registration for the competition closed on November
30, 2001 and a total of 27 eligible entries were
received. With team sizes ranging from one to
five, the total number of students participating
in the competition is 56, a whopping 44 percent
of the class. A panel of experts, with considerable
enterprise building experience and extensive domain
knowledge on projects selected by students, will
judge the competition.
Winners will be mentored by the WCED mentoring
team to convert their ideas into viable enterprises
with funding from venture capitalists. The ISB
community may very soon witness the first results
of the spirit of entrepreneurship it has fostered.
Expert Module
Professor Mohanbir Sawhney from the Kellogg School
of Management taught a one-week expert module
on 'Creating Value through Technology'. The course
was spread over a period of 5 days from December
11 to 15, 2001.
The course primarily discussed the concept of
marketing based on an understanding of the customers
and developing products to serve these customers.
There was a discussion on the futuristic vision
of companies like Wingcast, TiVo, Assera and how
these companies plan to leverage the value provided
to their customers for a tangible benefit in terms
of revenues. The course also traced the development
of technology and explained how changing technology
affects business paradigms.
|