Conference Proceedings

The ISB has a vibrant research ecosystem owing to the multitude of conferences hosted by different academic areas and Centres of Excellence (CoEs). Dedicated to a three-part agenda – knowledge creation, knowledge dissemination and knowledge to action – the CoEs at the ISB are at the forefront of their chosen research areas. The Centres and academic areas facilitate and advance both basic and applied research by faculty at the ISB by organising both scholarly and industry focussed conferences. The learning from these events is captured in the form of conference proceedings for the participants and other learning enthusiasts.

Conference ProceedingsKunnumkal, Sumit M., Topaloglu, Huseyin. "Simulation-Based Methods for Booking Control in Network Revenue Management", Proceedings of the 2010 Winter Simulation Conference, Forthcoming
Conference ProceedingsV, Nilakant., Ramnarayan, Subramaniam. "Reinventing OD for Radical Performance Enhancement", Global OD Summit - Indian School of Business, India, ForthcomingRead Abstract >Close >Using the case of Indian Railways, we examine two competing perspectives on performance improvement. The radical change perspective advocates retrenching excess costs and assets, restructuring top management and repositioning the organization. The Organization Development (OD) perspective, on the other hand, calls for initial swift discontinuous change in one part of the organization followed by slower incremental changes in the rest using a largely participative approach. Indian Railways was able to radically improve its performance between 2004 and 2008 without restructuring, repositioning or retrenching. Performance was radically improved by changing entrenched mindsets relating to the role of the organization and its business models. The paper offers a nuanced view of bringing about radical performance enhancement in large, public organizations and contributes to the understanding of the continuous change or OD perspective.

Conference ProceedingsMani, Deepa., Ram Janakiraman, Shantanu Dutta. "Are All Customers Equal? Evidence from the Market Value of Multinational B2B Contracts", Marketing Strategy Meets Wall Street Conference, 2015
Conference ProceedingsChauradia, Amit Jain., Somaya, Deepak. "Is Pro Bono also Pro Lucrum? Doing Well by Letting Your Human Capital Do Good", Academy of Management Best Paper Proceedings, 2014Read Abstract >Close >Many professionals derive value from engaging in pro bono work, which is also supported by a large and increasing number of employers. Using data from the legal industry, we find that firms’ sustained commitment to pro bono and employee satisfaction with pro bono increases firm profit performance, and that the latter effect is moderated by key human capital strategy variables.

Conference ProceedingsLanger, Nishtha.,Deepa Mani, Kannan Srikanth. "Client  Satisfaction  Versus  Profitability:  An  Empirical  Analysis  of  the  Impact  of  Formal  Controls  in  Strategic Outsourcing Contracts", Information Systems Outsourcing, Springer Berlin Heidelberg, 2014
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