ISB Leadership Summit 2008

General Management Panel: "India Inc - Changing the Managerial Mindset"


Narayan Ramachandran
Country Head and Chief Executive Officer
Morgan Stanley India

Narayan Ramachandran is the Country Head of Morgan Stanley in India, leading all of the Group's businesses. He returned to India in 2006 as Chief Executive Officer of Morgan Stanley Investment Management. Prior to these roles, Ramachandran was the Head and Co-Lead Portfolio Manager of Morgan Stanley’s Global Emerging Markets and Global Asset Allocation teams, managing over $25 billion in assets. He joined Morgan Stanley in 1996 and has 20 years of investment experience. Before joining the firm, he was the Managing Director at Rogers Casey (now CRA Rogers Casey). In addition, Ramachandran was Director of Research at Rogers Casey and President of its investment advisory subsidiary. Previously, he was a research associate at Goldman Sachs. Ramachandran has written articles for the academic and trade press, and is a frequent speaker at industry conferences. He received a BTech in chemical engineering from the Indian Institute of Technology, Bombay and an MBA from the University of Michigan. Ramachandran holds the Chartered Financial Analyst designation. He is a Director of Impax Corporation, Dyansys Inc , MNR Filters, Ocean Sparkle, Geist Research and Beerworks Restaurants.



Prasad Kaipa
Executive Director, Centre for Leadership, Innovation and Change (CLIC)
Indian School of Business (ISB)

Prasad splits his time between his role as the Executive Director of the Center for Leadership, Innovation and Change (CLIC) at Indian School of Business (ISB) Hyderabad and Kaipa Group consulting practice. CLIC is an applied research center focussing on integral approach (marrying lessons from wisdom traditions to traditional management approaches and scientific approaches) to develop global leaders. Prasad Kaipa has been an advisor and coach since 1990 for over 100 CEOs, executive team members and board members in Fortune 500 companies like Disney, Adobe, Sun, Boeing and also entrepreneurial/ International companies like Aztec, BAE Systems, Lunar Design, Mastek, Olixir, Scintera Networks, Aankhen, Polaris and VARStreet. Prasad co-founded Entrepreneur Institute for the TiE (The Indus Entrepreneurs) in 2002 and over 13,000 entrepreneurs have gone through its programmes so far. He is a part-time faculty in the areas of Organisational Systems, Creativity and Innovation; and Developmental and Cognitive Psychology at the Saybrook Graduate School and a Visiting Professor in the areas of leadership, mindsets, and change management in the ISB. Prasad was/is on the board of directors/trustees for Society for Organisational Learning (created around Peter Senge’s learning organisation concepts), i-Mantri, Aankhen, Hindu University of North America, Integral Leadership Review, Intertec Communications and Catalyst.

The purpose of Prasad’s coaching is to ignite the genius within individuals, clarify and align individual aspirations with their corporate objectives. Prasad’s unique competence is in helping his clients find their next significant step and take it. Prasad advises and coaches his clients to become clear about what they aspire for and what their core incompetence is. He assists them in becoming effective in managing people and also managing oneself (personal mastery); get reenergised and build new capacities; and explore more risk taking and make innovative and strategic decisions.

Prasad also worked with companies like Boeing, Disney, Mobil, Ford, Sun, Pepsi (Quaker Oats), Navteq, BAE Systems, Sasken, Syngenta, Mastek, Union Bank, Canara Bank and AT&T (Pacific Bell) in the areas of change management, innovation and management team development. Executives from companies like Cisco and HP have worked with Prasad in developing knowledge business models for creating a new business and in coming up with unique, “brandable” product design that is consistent with their culture. Prasad has also developed approaches and tools that allow executives to “map the genetic code of organisations” so that they can ‘re-wire’ their organisations for superior performance.

As a senior manager in Apple, Prasad was asked to create an educational menu for Apple technical staff using innovative learning approaches. Later, as a research fellow in the Apple University, with a charter to help design ‘a learning processor that augments human intelligence,’ Prasad interviewed high achievers and exceptional people researching how people learn and ‘unlearn.’

Prasad originally got his doctorate in Physics (optical information storage materials) and as a Professor in the University of Utah, helped build an international research laboratory with Dr Ed Haskell (1981-87). Prasad also worked as an Educator (Saybrook Institute 1994-), as a Manager in international product marketing (1987-88) and a technology advisor and research fellow (1988-90) (Apple) and received several awards for his contributions. Athena Interactive released three award winning CD-ROMs for leaders based on his learning interface concepts and his pyramid building (thinking in three dimensions) methodology.
Prasad has published an e-book ‘Discontinuous Learning: Igniting Genius Within by Aligning Self, Work, and Family’ (http://www.kaipagroup.com) and many of his writings, blog, pyramids and tools are available on the same website.

Prasad is married to Dr Vinoda and is father of Pravin (22) and Vidya (18). He enjoys exploring and reinterpreting ancient wisdom (and its application in developing highly effective and authentic leaders), photography (http://pkaipa.smugmug.com), listening to classical music and playing tennis.



T V Mohandas Pai
Member of the Board and Director-Human Resources
Infosys Technologies Limited

T V Mohandas Pai is Member of the Board and Director-Human Resources, Education and Research and Administration. Pai joined Infosys in 1994 and has served as a Member of the Board since May 2000. He served as the Chief Financial Officer from 1994 to 2006. In 2006, he voluntarily remitted the office of CFO to lead efforts in the areas of Human Resources and Education & Research.

During his tenure as CFO, Pai played a strategic role in transforming Infosys to one of the world’s most respected and widely-known software services companies. He put in place the country’s first publicly articulated financial policy for the company and played a key role in branding the company among the investor community and enhancing transparency and disclosure levels. The Infosys Annual Report, under his supervision, has won the Best Presented Annual Accounts Award from the Institute of Chartered Accountants of India for ten years in succession as well as from the South Asia Federation of Accountants (2000).

Pai was an integral part of the Infosys team that enabled the first listing of an India-registered company on NASDAQ and the first sponsored secondary offering of American Depositary Shares by an Indian company. He was voted ‘CFO of the Year’ in 2001 by IMA India (formerly EIU India) and American Express. He won the “Best CFO in India” award from Finance Asia in 2002, and “Best Chief Financial Officer in India” in the Asia Money Best Managed Companies Poll 2004.

Pai has been active in working with regulators to improve the business ecosystem. He was also a member of the Kelkar Committee constituted by the Ministry of Finance, Government of India (GoI) for reforming direct taxes, the Non-Resident Taxation Committee, the High Powered Committee on e-commerce and taxation. He is currently a member of the SEBI Accounting Standards sub-committee and the Empowered Committee for setting up the Tax Information Network of the GoI. He also works with the Union and State Governments in the fields of education, information technology and business. Pai is also a Trustee of the International Accounting Standards Committee Foundation, the body that oversees the International Accounting Standards Board.

In addition to his current responsibilities, he is working with governments and decision-makers across India to improve the quality of education and availability of skilled manpower in India. He is also involved in Akshaya Patra Foundation, a project that provides mid-day meals to over 450,000 children across India, and which aims to reach out to one million children.

Pai has a bachelor’s degree in commerce (BCom) from St Joseph’s College of Commerce, Bangalore and a bachelor’s degree in law (LLB) from Bangalore University. He is a Fellow Chartered Accountant (FCA).

Flt Lt Bipin Chandra
Chief Operating Officer
Knoah Solutions

Flt Lt Bipin Chandra is a highly respected thought leader in the IT services and BPO industry. He joined Knoah at its early stage and has been instrumental in building it to its current strength over the past 6 years. The positive customer relationships with Knoah, is a reflection of his commitment to service excellence and customer orientation.

Chandra has 17 years of executive management experience in diverse areas like Operations, Programme Management, Client management, Software Product Development, Quality, HRD, Finance and Administration.

Prior to joining the Knoah team, Chandra was General Manager at PortalPlayer Inc, a global leader in delivering digital media infrastructure solutions (hardware and firmware suite). He played a key role in building India operations and coordinated the successful delivery of platform solutions to customers worldwide. Prior to PortalPlayer, Chandra held senior management and engineering roles with SoftSol Inc, Mahindra-British Telecom (currently Tech Mahindra), and Datapro and also completed a successful tenure as a commissioned officer with the Indian Air Force, working on surface to air missiles and electronic warfare.

Chandra is the proud recipient of "Personnel Manager of the Year" award from Hyderabad Management Association (HMA) during its 32nd annual awards function in 2005. He holds the distinction of being the “Youngest Instructor” at the premier GWTI (Guided Weapon Training Institute) during his tenure with Indian Air Force. He has also received “Exemplary Service” awards at PortalPlayer and Mahindra British Telecom (currently Tech Mahindra).

Bipin has done his graduation in Electronics and Communication Engineering, Diploma in Management and PG Diploma in TQM. He is currently pursuing 3-year MBA program from XIMB (Xavier Institute of Management, Bhubaneshwar).