Contents
From the editor’s desk



Cover Story :
ICT – Catalysing growth


The CIO as Business
Leader



Evaluating Technology
Investments and
Acquisitions



ICT and India: What’s
New and Interesting?


IT Innovation
Landscape in India



Bridging the gap – IT
for rural inclusive growth




ISBInsight Special –
We are in a Marathon, not in a Sprint – Uday Kotak



30 ISB and IBM sign a pact to leverage SSME research


Looking Inward, Moving Onward


The Entrepreneurial DNA


Venture Capital and the Colour of Money


Real Estate in India – An Emerging Industry


ISB Faculty Wins Laurels



In Search of Cutting Edge Technology -Professor Amit Mehra




For the first time in Asia, NYSE offers a research award at the ISB


Beyond the Glass Ceiling


Journey to Grassroots- Charting the history of Microfinance in India
ISB Happenings
Book Review
Main Page
 
 
     
    Professor Ravi Bapna had a discussion with D Shiv Kumar, MD, of Nokia Mobile Phones on the technology led future of mobile telephony. Shiv has also interacted frequently with ISB students and has several decades of experience in Sales, Marketing and General Management .
         
 
““Airtel’s lean, high-growth, high-volume, low-margin business model appears to be the recipe for success in the new India. In an interesting twist it outsources its IT function to IBM, a US company that is establishing a sizable service presence in India”
 
 
 
 
 
 
 
 
 
 
 
 

Bapna: In the context of the Hutch-Vodafone deal, is the mobile market going to continue to grow at the current pace? Is it true that people are expecting the internet to move in to the mobile phone?
Shiv: The growth in the Indian mobile sector is currently at 6 to 7 million units per month. India’s penetration is at 11 to 12% for mobility and at 4 % for fixed landline. The penetration will double this year, it can go to 40 to 50% penetration in the next 4 to 5 years. I think the environment and the opportunity are right. The challenge is the price you pay and then ensure that you deliver against the expectations of that price.

As urban markets are saturated, will future growth come from rural markets?
Small towns and rural markets will constitute the bulk of the first time buyer, a huge replacement market will unfold in the urban sector.

Is the phone going to be used differently?
Consumers look for new features, new technology and style. The Indian market has a huge style element. The bulk of usage will continue to be voice, something like 3G can change the pattern, perhaps into data management and content download etc, but at this point of time it is predominately voice.

Do you think the government is progressive on the 3G spectrum option?
They are progressive - in fixing the reserve price and assigning the conditions. They will be looking at boundary conditions on how to do it. The concern from the auction is that if the price is too high the operators will destroy themselves. The government and

 

the operators will clearly have to agree on what is sensible.

How does Nokia view its presence in India, is it here for the market or as a manufacturing base? How does it compare with horizontal players like Qualcomm?
Nokia is here essentially for the market. If you are comparing then you should compare with the handset manufacturer’s strategy, the operator’s strategy and the component and the IPR supplier strategies. You need about a 15% value share to be profitable in India. Except Nokia nobody else is above that water mark currently, so competition will invest.

What would you attribute Nokia’s success to?
Nokia is successful here because Nokia has consistently invested ahead of the market in India for the last 11 years - in terms of people, distribution, and brand. Nokia had its focus firmly on mobile phone whereas our competitors had other successful businesses to look after.

The ISB is interested in how ICD can help economic development. Are there any significant base-of-the-pyramid types of initiatives?
For women and children the mobile phone is a safety and security device. For young entrepreneurs and for small businesses-plumbers, carpenters, dry cleaners-it is a source of economic prosperity. Being on call all the time enhances business. In a developing country like India every 10% extra penetration in mobile phones delivers about 0.61% GDP growth. This is a win-win situation, for the government, for women and children, for entrepreneur, for everyone.

         
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