Colloquia

Reverse Logistics: Imperative for green and smart businesses : Given the changing business model from conventional brick and mortar to online, there is a need for complete accountability for the purchase and movement of the good to rest with someone — either the marketplace provider or the manufacturer-seller. This becomes increasingly important as most of us now aspire to buy not just a product but a holistic service. Integration of reverse logistics in the overall strategic business planning has a multitude of benefits for both the customer and the manufacturer.

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Reboot Systems' Refurbished Computers: A Frugal Solution for Digital Divide : Reboot Systems' Refurbished Computers: A Frugal Solution for Digital Divide : In a quest to organise the unorganised secondary market for used computers, a team of three entrepreneurs attempted to develop a viable plan in a typical emerging market context. Identifying e-waste management problems and the digital divide as overarching social issues, they identified a potential market for empowering consumers through affordable access to information technology (IT) by re-harnessing the potential of used computers. In doing so, they identified emerging market characteristics through micro and macro analyses of the environment and the IT industry

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The Growing Relevance of Reverse Logistics in India : While retail category penetration has increased to 65 million unique visitors a month, registering an annual growth of 55%,[2] reverse logistics is struggling to keep pace. Like a ‘fat Indian wedding’, where the initial pomp and show is often followed by a ruinous trail of litter and waste, the self-gratifying purchase made with a few clicks on a smartphone is often followed by the heartache of refunds and returns.

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Fighting fraud in Reverse Logistics : We all are aware that major e-commerce portals do not allow returns on electronic products such as mobiles unless the manufacturer ratifies that it is indeed defective (though I often wonder why such products are not returned to the manufacturer for defect rectification). Despite making the ‘return’ barrier so high, tens of thousands of a type of a mobile return to the e-commerce base camps to feed the already growing ‘reverse logistics’ industry. Since the majority of us are on the ‘buyer’ side of the e-commerce portal, we constantly discuss seller fraud, but thanks to ‘buyer fraud’ or ‘misrepresentation of actual information’, an already existing billion dollar industry in the west is slowly growing its roots in India.  Know More >

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Institute in Focus - Munjal Institute for Global Manufacturing at ISB's Mohali campus is a premier institute focused on building manufacturing excellence and innovation. Its mandate is to ‘raise the level of Indian manufacturing’. MIGM has a global outlook and endeavours to design platforms that would enable middle-level management in organisations to absorb global best practices.
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