Spotlight

Sameer Khetarpal, PGP Founding Class, Director - Category Management at Amazon in conversation with Rishi Raj Singh, PGP Co 2011 : For a monolithic organisation like Amazon, reverse logistics is a crucial means of gathering customer-facing feedback, an invaluable source of information on billions of listed products. Reverse logistics is integral to the company’s business model.

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Dr. Chandan Chowdhury, Executive Director in conversation with Col. Rajiv Bhargava, Associate Director at ISB : If we have to implement Industry 4.0 successfully in our country, one definitely is the enablement. One is that Industry 4.0 definitely would require a lot of technology enabled intervention. And it would also involve a lot of change in the skin level of people and it would also involve a lot of change in the way people think. There would be a huge requirement with respect to how do we really manage the change process in organization where you are going to see a huge impact in the roles of people in what they do today and what they would be expected to do in future.

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