Associate Director with with Commercials Department

Job Title:

Associate Director




Name of Job Holder:




Reports to position:

Director – Commercials  



Reportees to Position:

Sr. Manager, Manager , Asst Manager




Job Purpose

To plan, source, negotiate, contract, procure and deliver services related to facility management , civil projects & events, to fill the requirements of the end users at ISB, from quality vendor at right prices that are competitive and cost effective. The resource should be responsible of contacting process in compliance with all the statutory & safety requirements. Should be very much customer focus, target oriented & expert in techno commercial evaluation process.


Job Outline

The jobholder needs to be responsible for procurement of project related services in the areas of Civil, electrical, plumbing & HVAC , Consumables and capital goods based on the requirements of the end users. S/he needs to oversee the commercial aspect of infrastructure projects which are taken up from time to time usually on turnkey contract basis. The person should be responsible for procurement of facility related services/ items , along with event related requirements. The incumbent needs to meet every user department, understand the requirements, timelines and budgetary limitations. S/he needs to ensure procurement of required materials and services at competitive and cost-effective prices and deliver them at the desired quality and at the required time.

The jobholder needs to have knowledge of understanding the scope in detail along with service conditions. The resource should be customer focus, target oriented . Should have a clear underrating for all the statutory requirements, along with risk mitigation plan for data security. The person should have expertise on vendor  due diligence, supplier relationship management & in negotiation process. There should be very strong contribution on bottom line, by not compromising the quality of the service.

The resource will be responsible for delivering the sourcing service to the internal customer with quality , based on the lead time commitment of Commercials, The person also will be responsible for on boarding of new vendors with proper due diligence, vendor’s performance evaluation process. Being a senior member of the team, the person will also be responsible for receiving to payment process of service delivered.

The resource should also add value in simplification/ automation / improvement in processes, related to procure to pay . The person should be 100% complaint with purchase policy & audit requirements.

The jobholder needs to identify opportunities for cost reduction / cost-effectiveness. S/he needs to review the performance of vendors with regard to timeliness and quality of deliveries on an ongoing basis. S/he needs to also oversee the automation of processes through SAP. In order to ensure effective execution of the job, s/he is also required to provide guidance and support to the commercial team as and when required.


Job Specification

Knowledge / Education

Specific Skills

Desirable Experience

  • Engineering Graduate ( Any additional qualification related to strategic sourcing/ materials management will be a value add)
  • Strong Knowledge in strategic sourcing, supplier’s relationship management, contracting  & business process understanding. The person should be customer focus & target oriented. Should have leadership skill with team building skill set. Should have strong negotiation skill along with understanding of compliance requirements for contracting.
  • Experience in project procurement and service procurement in the areas of Civil, electrical & plumbing activities, along with facility related services are mandatory for this role.
  • 15-20 Yrs




Job Interface/Relationships:



  • All the users of Internal customers Dept
  • Vendors / Service providers



Key Result Area

Key Performance Indicator




Improvement in lead time & cost reduction (Transactional)

Lead time commitment in PR to PO process, receiving to payment release process

Improvement in the lead time & in aging analysis report



Collaborations & enhance customer's experience

Efficiency of high-level interaction with user Departments across the School and procurement planning

Clear and agreed SLAs with customers

Report on performance against SLAs

Customer Satisfaction rating

Minimal procurement on unplanned basis

Timely closure of planned procurement




Process simplification & automation

Ensure full implementation of and compliance with SOPs

Internal Audit & special Audits

SAP Steering Committee decisions and other studies / audits

Preparation of list of policy inadequacies / bottlenecks, and clearance

Process automation

Minimal adverse audit observations

Comprehensive MIS reports showing high adherence

SAP Steering Committee approval of SAP implementation in MM module



Supplier relationship management

Develop a robust master list of approved vendors

Ability to identify vendors quickly for any requirement of the institute

Improving the vendor base & vendor relationships

Number of vendors identified for each material / service 

Vendors’ feedback on transaction efficiency and settlement of payments



Cost Effectiveness

Well-documented cost-effectiveness program, and monitoring actuals against plan

Well-developed costing templates to determine / evaluate fair price for various materials and services to be procured by the institute

Cost reduction

Actual versus estimated budget



Compliance & People management

Team building, Training & knowledge sharing

Implementation of train the trainer concept. Team building workshop

Compliance on audit requirement



Any Other Significant Input

Similar Procurement experience of reputed business schools will get more weightage.

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0172 4591800


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