Job Title:

Associate

Function:

FARO

Name of Job Holder:

Location:

Hyderabad

Reports to position:

Manager

Band:

A4

Reportees to Position:

Job Purpose

To support the FARO office needs across all academic programmes. Supporting Managers in RO portal requests, Faculty Database Management and Audit checks. To Coordinate with stakeholders for collection and compilation of Records.

Job  Outline

The primary responsibility of the job holder is to closely work with the Manager to support in keeping the records of the Faculty Database of all programmes, Updating the portals with required data on a timely basis. S/He need to closely work with the Manager to close all the requests raised in RO portal. Follow up with all the Programme offices for collecting the data related to faculty and students.

The Incumbent should maintain database of visiting faculty across years with information related to their contact details, affiliations and updated CVs. S/He has to coordinate with with Programme office to ensure the Atrium is updated with the required course details, policies on a timely basis for easy retrievability.

The Incumbent should support the Audit team with audit checks as per the requirement and deadlines set up for each audit.

The Incumbent is responsible for printing of certificates and making arrangements for distribution of Certificates after each graduation and has to support the Manager for the Graduation related activities across programmes

Job Specification

Knowledge / Education

Specific Skills

Desirable Experience

Graduate Degree

Ms Office, IT savvy understanding programme requirements, Record keeping

2 - 4 years

Job Interface/Relationships:

Internal

External

All programme offices for Academic programmes, IT, Finance

As per department’s requirement

S.N

Key Responsibilities

% Time Spent

1

Handling RO Portal requests and Preparation of Bonafide letters, Sending Attested copies of Certificates and Transcripts.

30%

2

Support to Manager in maintaining data in Faculty Management system (Sales Force) on a regular ongoing basis for all programmes.

25%

3

Faculty Database Maintenance:

1.Updating existing VF data in atrium after completion of each terms.

2.Regular updation Prospective VF database and looking for Prospective VF as and when required

 10%

4

Support to Audit team in Audit checks

10%

5

Graduation related activities, Handling distribution of certificates and printing of Certificates

15%

6

Coordination with Programme office for collection of reports and updating of data in Atrium

10%

Total Time Spent on All Responsibilities

100%

SN

Key Result Area

Key Performance Indicator

Weightage

Handling RO Portal requests and Preparation of Bonafide letters, Sending Attested copies of Certificates and Transcripts.

Closing the requests within 2 working days.

30%

Faculty Teaching hours Management System

Updating of Data on a day to day basis

25%

Faculty Database Maintenance

Within One week after completion of Term

10%

Support to Audit team in Audit checks

As per the timelines set up for each audit

10%

Graduation related activities, Handling distribution of certificates and printing of Certificates

One week before the graduation

15%

Coordination with Programme office for collection of reports and updating of data in Atrium

For Collection of reports – Within One week after the completion of the term.

For data on Atrium - Within One week before the term begins

10%