Job Title:

Senior Associate / Manager

Function:

Information Technology (IT),

Reports to position:

Functional reporting: Associate Director IT

Location:

Hyderabad

Reportees to Position:

Developers

Band:

A4 / A3

Job Purpose

To ensure SAP Applications uptime, perform monthly SAP/server/Audit, implement controls as needed and maintain compliance trackers up-to-date. Close support tickets on as per SLA

Job  Outline

At ISB, Information Technology (IT) plays a key role in providing the requisite IT infrastructure facilities to all the stakeholders, to drive its strategic objectives in its research, teaching, and business functions.

The  following key responsibilities

·         Should have good functional understanding on SAP ECC. Knowledge on SAP HANA and having functional understanding is an added advantage

·         Should have sound hands-on experience of implementing SAP GRC controls.

·         Should have good knowledge in SAP packages and should be able to analyze the enterprise systems, SAP landscape design and hardware sizing. Understanding of SAP health check reports, solution manager.

·         Should have basic knowledge in project management methodology and change management

·         Should be able to manage the SAP landscape in terms of prioritizing and executing change request coming from business.

·         General support and troubleshooting of day-to-day SAP issues like performance, connectivity, dumps, spool configuration, TMS, background jobs, authorization and roles and rectify minor networking problems.

·         Should have strong skill in SAP Basis, Server management, networking basics, Hosting and integrations and GRC-SAP internal and external audits, compliance, risks and supporting legal, finance, IT and HR compliances.

·         Identify and interact with business stakeholders. Should have good communication skills to interact with vendors and Data center teams for managing the SAP landscape

·         Should have good skills to resolve technical problems and troubleshooting.

·         Readiness to work across technology platforms

·         Readiness to take up responsibilities from non-sap working areas in other applications

Job Specification

Knowledge / Education

Specific Skills

Desirable Experience

Graduate/ Master degree in Computers or Electronics & Communications Engineering                                         

1.       2-3 years of hands-on experience on SAP

2.       Good technical and analytical skills on SAP

3.       Should have basic knowledge on SAP, ABAP, API or similar technologies

4.       Problem solving and analytical skills

5.       Good communication and understanding skills

6.       Excellent interpersonal skills

7.       Independent planning and execution skills

4-5 years

Job Interface/Relationships:

Internal

External

·         SAP Core Users

·         ISB IT Team

·         Vendors, IT Service Providers, OEMs