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Job Title: |
Senior Associate/Associate |
Function: |
Learning Resource Centre |
Name of Job Holder: |
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Location: |
Hyderabad |
Reports to position: |
Manager |
Band: |
A4 |
Reportees to Position: |
FTP |
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|
Job Purpose |
To manage circulation, reference services, and IT related tasks. |
Job Outline |
At ISB, Learning Resource Center (LRC) plays a key role in providing the required information or knowledge on various topics to all the stakeholders and ensures the maintenance of Copyright and other statutory precautions for the materials used in the institute.
The Job holder as Associate reports to the Manager and performs a set of key activities related to Circulation Management Systems. S/he needs to maintain and manage the patron account and also announce the staff counter duty well in advance. The position requires managing hassle free circulation related activities following all standards. S/he also needs to take care of managing patrons fine account and send the details to finance on a quarterly basis. S/he will also be involved in managing the regular and scheduled back up of the VTLS - Library Management Systems, and maintenance & trouble shooting in coordination with the IT Team/respective vendors.
S/he needs to ensure preparation of term related textbooks and other materials and put in the shelves well before the term starts. S/he needs to ensure upkeep of the circulation desk and arrangement of shelves along with his/her team members.
The incumbent also needs to ensure and guide his/her team in managing day to day activities and coordinate with the team very well. The position also demands coordinating internal stakeholders, business units, as well as external sources.
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Job Specification |
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Knowledge / Education |
Specific Skills |
Desirable Experience |
|
Graduation with Master’s in Library & Information Science |
Teamwork, Interpersonal Skills, Good Communication Skills, Flexibility |
2 - 3 Years |
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Job Interface/Relationships: |
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Internal |
External |
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S.N |
Key Responsibilities |
% Time Spent |
1 |
Circulation – Patron Account Management, Maintenance, Scheduling, Monitoring Circulation Desks, VTLS Back up. |
35% |
2 |
Reference Services |
25% |
3 |
Info Products |
20% |
4 |
Team MIS |
10% |
5 |
Record Management (soft and Hard) related Circulation Control |
10% |
|
Total Time Spent on All Responsibilities |
100% |
SN |
Key Result Area |
Key Performance Indicator |
Measure |
Weightage |
1 |
Circulation Control – Patron Account Management |
§ Adherence the set standards and processes § Copyright Compliance § Quality of Work |
§ Customer Feedback § Compliance of the Procedures
|
40% |
2 |
Reference Services |
§ Adherence to the set standards and processes § Quality of work |
§ Compliance to the standards and processes § Customer Feedback |
20% |
3 |
Info-Products
|
§ Adherence to the set standards and processes § Quality of the work |
§ Work Quality § Customer Feedback |
20% |
4 |
Team MIS |
§ Adherence to the set standards and processes |
§ Timelines § Quality of the Work |
10% |
5 |
Record Management |
§ Adherence to the set standards and procedures § No of Auditing |
§ Work Quality/ § Deviations |
10% |
Any Other Significant Input |
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Timings
Monday- Friday, 08:00 to 18:00