Job Title:

Senior Associate/Associate

Function:

Learning Resource Centre

Name of Job Holder:

Location:

Hyderabad

Reports to position:

Manager

Band:

A4

Reportees to Position:

FTP

Job Purpose

To manage circulation, reference services, and IT related tasks.

Job Outline

At ISB, Learning Resource Center (LRC) plays a key role in providing the required information or knowledge on various topics to all the stakeholders and ensures the maintenance of Copyright and other statutory precautions for the materials used in the institute.

The Job holder as Associate reports to the Manager and performs a set of key activities related to Circulation Management Systems. S/he needs to maintain and manage the patron account and also announce the staff counter duty well in advance. The position requires managing hassle free circulation related activities following all standards. S/he also needs to take care of managing patrons fine account and send the details to finance on a quarterly basis.   S/he will also be involved in managing the regular and scheduled back up of the VTLS - Library Management Systems, and maintenance & trouble shooting in coordination with the IT Team/respective vendors.

S/he needs to ensure preparation of term related textbooks and other materials and put in the shelves well before the term starts. S/he needs to ensure upkeep of the circulation desk and arrangement of shelves along with his/her team members.    

The incumbent also needs to ensure and guide his/her team in managing day to day activities and coordinate with the team very well. The position also demands coordinating internal stakeholders, business units, as well as external sources.

Job Specification

Knowledge / Education

Specific Skills

Desirable Experience

Graduation with Master’s in Library & Information Science

Teamwork, Interpersonal Skills, Good Communication Skills, Flexibility

 2 - 3 Years

Job Interface/Relationships:

Internal

External

• Students
• Staff
• All Departments

• Vendors
• Publishers

S.N

Key Responsibilities

% Time Spent

1

Circulation – Patron Account Management, Maintenance, Scheduling, Monitoring Circulation Desks, VTLS Back up.

35%

2

Reference Services

25%

3

Info Products

20%

4

Team MIS

10%

5

Record Management (soft and Hard) related Circulation Control

10%

Total Time Spent on All Responsibilities

100%

SN

Key Result Area

Key Performance Indicator

Measure

Weightage

1

Circulation Control – Patron Account Management

§ Adherence the set standards and processes

§ Copyright Compliance

§ Quality of Work

§ Customer Feedback

§ Compliance of the Procedures

40%

2

Reference Services

§ Adherence to the set standards and processes

§ Quality of work

§ Compliance to the standards and processes

§ Customer Feedback

20%

3

Info-Products

§ Adherence to the set standards and processes

§ Quality of the work

§ Work Quality

§ Customer Feedback

20%

4

Team MIS

§ Adherence to the set standards and processes

§ Timelines

§ Quality of the Work

10%

5

Record Management

§ Adherence to the set standards and procedures

§ No of Auditing

§ Work Quality/

§ Deviations

10%

Any Other Significant Input