About Programme

What does leadership in a post-pandemic world look like? This is the big question on the minds of present and future leaders. The work paradigm has been forced to shift in unimaginable ways. Emerging leaders will need to be equally adept at managing key stakeholders, both internally and externally. You will need to possess the essential skills that help your business and teams stay competitive in the midst of such unprecedented complexity.

This programme has been designed to help future leaders like you build a strong foundation to grow your managerial career. You will learn to tackle a challenging macro environment by combining fearless agility with empathy for your teams. The programme will show you how to communicate effectively with your teams, leading them with vision to perform at the highest levels.

Importantly, you will learn to introspect effectively in order to first manage yourself effectively. You will understand how to build your own personal framework and narrative for leadership. Eight interactive, intensive sessions will help give you a grounding in team dynamics, interpersonal behaviour related to organisational performance and effectiveness and change management.

Programme Start Date & Duration


Programme Fee


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How does this Live Virtual programme help?

Executive education redesigned for a radically different world. This programme blends the discipline of the on-campus experience that ISB is renowned for with our global faculty and advanced curriculum. You will gain immediately applicable advanced skills, relevant for the uncertain times we live in.

LIVE Virtual Classrooms

Experience a new way of immersive learning through group discussions, case reviews, peer networking and engaging dialogues.


Gain an official certificate awarded by the Centre for Executive Education at ISB, recognised by executives and employers for its world-class education.

Research-Based Teaching

Learn at India’s most researchproductive B-School. Gain from the advanced, up-to-date research being conducted by world-class faculty at ISB.

Alumni network

Expand your network with ISB’s 40,000+ high-performing alumni community. Join this group of senior executives and entrepreneurs spread across the entire world.


Learn how to deliver added value to all partners and stakeholders while you juggle the new work-life balance from the safety of your home.

Real-world application

Learn real-world skills that you can immediately apply to push the innovation agenda at your organisation, giving it a distinct advantage over competitors.

Who should attend?

This programme is best suited for mid to senior managers holding designations such as AVP, account managers, regional managers, and analysts from across industries.


  1. Develop greater awareness of your own leadership style and examine whether it is working or not working
  2. Based on heightened selfunderstanding, develop a plan for own personal growth as a leader
  3. Sharpen interpersonal and team skills for exceptional performance
  4. Become more skilled at diagnosing and managing team conflict and creating an effective participatory process
  5. Learn to influence key stakeholders without authority
  6. Develop change mindsets and skills, helping individuals and teams change their behaviours in the desired direction

Module 1

  • Rise above domain competencies 
  • Develop cognitive and emotional competencies

Module 2

  • Understand how personality dimensions relate to work and interpersonal effectiveness
  • Contextualise your and your teams’ personality dimensions with the Big 5 framework

Module 3

  • Introduction to the MAPS Grid 
  • Learn the building blocks for leadership development 
  • Understand the unlearning and learning process

Module 4

  • Understand the concept of empathy on a deeper level
  • Discover the different levels of listening
  • Understand how you approach difficult conversations
  • Conflict management

Module 5

  •  Obtaining buy-in from keys stakeholders - myths and realities
  •   Psychology of influence
  •  Approaches for effective persuasion

Module 6

  • Understand team dynamics and how to use your strengths within them
  • Learn to self-reflect and refine your vision of yourself as a leader

Module 7

  •  Management and leadership
  •  Delegation
  •  Giving and receiving feedback
  •  Preparations required to become future-ready

Module 8

  • How does a manager lead with agility and resilience
  • Change management at the individual and organisational level
  • Learn agility and how to build personal resilience basis the leadership styles of participants
  • Understand how you can bring about mindset shifts

Meet the Faculty


S. Ramnarayan 

Ram is a published author with 9 titles to his name. He has spent over 3 decades in academia. He has carried out research funded by global foundations and has served on the Boards of businesses and educational, and social service institutions. Clinical Professor of Organisational Behaviour, ISB. Engineering graduate; MBA and PhD in Organisational Behaviour at the Case Western University at Cleveland, Ohio.


Saumya Sindhwani 

A published author with three books to her credit, her research interests converge at the intersection of strategy, leadership and society. Before joining academia, she spent several years as a consultant, working across many geographies. Associate Dean, Advanced Management Programmes; Executive Director, Centre for Learning and Management Practice, ISB. PhD, Manchester Business School; MSc, London School of Economics and Political Science; BSc (Hons) Gold Medallist, Business and Management Studies, University of Bradford.