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Delivering care in an equitable manner has become the need of the hour. This necessitates the deployment of technology in Indian healthcare. But, in doing so they face quite a few challenges and the biggest being availability of the human resources to deliver care in the relatively inaccessible areas. The urban population that forms 30% of the total Indian population is being taken care of by 70% of the total healthcare workforce. Delivering quality healthcare becomes a challenge in the regions that are physically inaccessible and have minuscule healthcare workforce to cater to the population. India has also been witnessing many organizations coming up with technological solutions to decode the issues like lack of trained healthcare workers. Primarily, lack of awareness about the technical innovations and scepticism about their efficacy have been barriers for rapid adoption and scale-up.
This study supported by MIHM, ISB aims to understand and fathom various implications of technological innovation models on the hospitals and their stakeholders, in addition to making a repository of technological solutions used by healthcare organizations to deliver high-quality care at each stage of healthcare delivery and study their impact on improving access and quality of care. This research also involves recording the concerns and challenges faced by the users of the technology in respective hospitals.