ISB HealthScape 2020 themed 'Healthcare Innovations in the new Normal'  will discuss Disruption and Opportunities in various facets of Healthcare. The disruption caused by pandemic has required business model innovation by existing healthcare businesses to cope with and sustain themselves. In addition, it has provided the impetus for innovation in digital health. As we begin the countdown to 2021 with hope and positivism, the conference is designed for us to take a pause and reimagine healthcare in the new normal. It is also critical to discuss ways of sustaining the innovation and look to strengthen the health system.  

The conference is organised by two of ISB’s academic programmes - the Advanced Management Programme for Healthcare (AMPH) and the Post Graduate Programme (PGP) and will be held virtually on December 10, 2020 from 4:30-9 pm.

The conference will include three panel discussions:

Panel 1: Learning from disruption for health system strengthening 

The pandemic has brought to the fore the strengths as well as the weaknesses of the Indian health system. Various health departments and state administration have improvised, innovated to respond to the demands of the pandemic. This discussion will have public health and state administrators illustrate successful responses from their experience and propose recommendations to move towards planned crisis management through health system strengthening. In conclusion, they will also discuss possible areas where innovation and startup ecosystem can contribute meaningfully. 

Panel 2: Healthcare business model innovation for the new normal

The pandemic has impacted healthcare business models in an unprecedented way. At the service delivery end, physician-patient interaction has been redefined and remote health has become the norm. Revenues have been slow to bounce back with a focus on cost and margins. Business models are having to innovate and maintain the utmost financial discipline to tide over this time. In the second leg of discussions, the focus will be on how healthcare business models have innovated to adapt to the changes, what are the changes that will endure post lockdown, and how are they imagining the new normal.

Panel 3: The future of healthcare

Priorities have drastically changed - there is a definite move from disease management to health management, the transition from consolidated service delivery like in a hospital to disaggregated service delivery like remote health and on-demand service. The concluding panel will discuss the emerging trends and opportunities in healthcare and how upcoming healthcare entrepreneurs and healthtech companies can contribute to the reimagined health ecosystem, both in the private as well as the public sector.