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Anumita Hajra
Last Company: Accenture
Experience: 7 year(s)
Function: Consulting, Information Technology, IT Services
Description: With an overall experience of 7 years, Anumita has worked as a Management Consultant at Accenture Strategy in the CRM- Customer Services domain. She excels in devising customer service frameworks and designing large scale innovative customer interaction solutions across multiple customer service channels for enriching customer experience. With 3 years of international experience in the UK and Netherlands, she has executed numerous contact centre transformation projects in the capacity of a lead consultant and project manager and is adept in managing end-to-end project implementations- gathering project requirements, project planning, designing solutions and managing the overall application build and delivery. Prior to Accenture, she worked as a Pre-sales technology consultant at AGC Networks Ltd. where she assessed multiple vendors and designed network solutions for various enterprises. Anumita graduated as a Bachelor of Engineering in Electronics and Communication from Birla Institute of Technology, Mesra, Ranchi in 2010.


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