ISB, Deloitte, Nasscom develop index for global in-house centres

Indian School of Business and Deloitte Consulting, in association with IT industry body Nasscom, have developed a maturity index for global in-house centres (GICs) in India to help them benchmark their performance relative to industry peers.
“GICs create significant value for the parent company. The Index will help them to not only benchmark their performance but also identify capabilities and processes that they must invest in to yield optimal performance,” ISB Assistant Professor, Deepa Mani, said.