The Digital Transformation of R&D

In his letter to shareholders in 20131, General Electric (GE) CEO Jeffrey R Immelt remarked, “We believe that every industrial company will become a software company.” In support of this assertion, he included vignettes of various technology-enabled product innovations across different verticals of GE that significantly improved asset utilisation and revenue of the company’s customers. Indeed, GE’s Industrial Internet connects devices, systems and people to continually provide data syntheses and analyses that allow for real-time and predictive solutions, which optimise the complex operations of GE’s customer base.