ISB, Deloitte, Nasscom develop index for global in-house centres
Indian School of Business and Deloitte Consulting, in association with IT industry body Nasscom, have developed a maturity index for global in-house centres (GICs) in India to help them benchmark their performance relative to industry peers.
“GICs create significant value for the parent company. The Index will help them to not only benchmark their performance but also identify capabilities and processes that they must invest in to yield optimal performance,” ISB Assistant Professor, Deepa Mani, said.

Workshop on Digital Transformation

Fuelled by rapid technological advances and globalisation, the scope of technology services has evolved from peripheral activities with a focus on cost reduction to include a diverse set of critical functions such as innovation, new product development, process re-engineering and supply chain management that impact firm performance and society. This evolution of technology services is especially pronounced and relevant in an era of rapid automation, big data and social networks with transformational effects on incumbent business and government service delivery models. The purpose of the Workshop on Digital Transformation is to bring together an interdisciplinary leaders from industry, government and academia to push our understanding of the future of technology services, including but not limited to technology-enabled service innovations, newer forms of organisation of service delivery, and human capital management. 


The workshop, hosted by the Srini Raju Centre for Information Technology and the Networked Economy (SRITNE) will be held on Friday, 12th October, 2018 at the Indian School of Business (ISB), Hyderabad campus. It will include keynote presentations by industry, government and academic leaders and panel discussions on key issues around the focused topics identified for the workshop.