Professional Assistant with Learning Resource Centre

 

Job Title:

Professional Assistant

Function:

Learning Resource Centre

Name of Job Holder:

 

Location:

Hyderabad/Mohali

Reports to position:

Manager/Associate

Band:

FTP (for a period of 2 years)

Reportees to Position:

NA

 

 

 

 

Job Purpose

 

To extend support to LRC sectional activities related to Acquisition, Serial Control, Circulation, Electronic Information Services, Case Studies & Copyright Permissions, and other shared responsibilities, including Reference Services, Data Compilation, Research Support, Shelf Management, and In-house keeping.

 

 

 

Job Outline

 

At ISB, the Learning Resource Center (LRC) plays a key role in providing all stakeholders with the required information or knowledge resources on diverse topics. It gives necessary readings and materials used in various courses and programs offered by the ISB in strict adherence to the copyright policy.   The Center provides seamless access to knowledge resources in a hybrid format, including books, journals, databases, and other resources – “anywhere, anytime.”

 

The Job holder, as Professional Assistant, reports to the Associate/Manager at the LRC and extends required support to the overall LRC function - managing circulation-related activities – check-in/checkout, renewal, reminders, and other assigned works. Besides, they also assist users by providing relevant information, answering their queries, and guiding them in finding relevant sources - books and other reading materials based on their information needs.

 

The incumbent must conduct shelf management and in-housekeeping tasks and keep the circulation desk and LRC premises neat and tidy.  The candidate will extend necessary support and perform the tasks related to their allotted sectional activities as assigned by their reporting manager.

 

To ensure effective job execution, s/he needs to support and coordinate well with others in the team to ensure the timely delivery of the tasks assigned to the individual/team.

 

 

 

 

 

 

 

 

Job Specification

Knowledge / Education

Specific Skills

Desirable Experience

Graduates with a master’s degree in Library & Information Science/B.E./MCA and an excellent academic record.   

Desirable:  Prior working experience in the library field.

Teamwork, People Skills, Good Communication Skills, Flexibility, Systematic & Logical Thinking, and Diligence

 0 - 3 Years

 

Job Interface/Relationships:

Internal

External

  • Students
  • Staff
  • Faculty
  • Programme Offices (ASA, EE, and RCI)
  • Other Departments – Finance & IT

 

  • Vendors

 

 

S. No

Key Responsibilities

% Time Spent

1

Circulation and Reference Services

30%

2

Sectional Activities (Acquisition/Serial Control/EIS/Case Studies and Copyright Permissions – as per allotment)

30%

3

Shelf Management & In-House Keeping Activities

20%

4

Contributing to various Info-products, research support, and other assigned tasks

20%

5

Total Time Spent on All Responsibilities

100

 

 

 

 

SN

Key Result Area

Key Performance Indicator

Measure

Weightage

1

Circulation & Reference Services

§ Adherence to the set standards and Procedures

§ Turnaround Time – 100 TAT  

§ Customer Feedback

§ Compliance with the Standards

 

30%

2

Sectional Activities

§ Adherence to the set standards and procedures.

§ Meeting the set timelines

§ Customer Feedback

§ Quality of the Work

30%

3

Shelf Management & In-house Keeping activities/Record Keeping

§ Adherence to the set standards and processes

§ Meeting the set timelines

§ Adherence to the set standards

§ Customer Feedback

 

 

20%

4

Info Products and Research Support

§ Adherence to the set standards and processes

§ Turnaround time in response

§ Customer Feedback

§ Quality of the Work

20%

 

Any Other Significant Input

Flexible working hours – Required to work in a shift system on a rotation basis as the Centre operates 8.00 a.m. to 2.00 a.m. on all days and 24x7 based on the demand from the user groups during the mid and end-term examinations.

 


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040 23187777

0172 4591800

Timings

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