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DABBAWALAS: MASTERS OF PRECISION, BUT ENOUGH TO SURVIVE?

1. Indian School of Business (ISB)
2. Faculty & Research
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4. Srini Raju Centre for IT and the Networked Economy
5. DABBAWALAS: MASTERS OF PRECISION, BUT ENOUGH TO SURVIVE?

An in-depth analysis of the traditional dabbawala food delivery system versus modern app-based models, highlighting the necessity for adaptation to new technologies and labor market changes to preserve their century-old legacy.

Watch the video