Industry self-regulation for sustaining the commons: NASSCOM and the Indian IT industry (Case + Teaching note)
By Tulsi Jayakumar, Sanjay Kallapur
May 2024
Citation
Jayakumar, Tulsi., Kallapur, Sanjay. Industry self-regulation for sustaining the commons: NASSCOM and the Indian IT industry (Case + Teaching note) .
Copyright
2024
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Abstract
NASSCOM and the Indian IT Industry are one of the few examples of industry self-regulation for successfully sustaining the commons for the benefit of all. The case describes how NASSCOM forged its identity and established its credibility with the government. It also describes NASSCOM’s values and governance, and how all these aspects helped it to solve the biggest challenge it faced--the Satyam scandal of 2009 which could have shattered client trust in Brand India. A crucial piece in saving Satyam was getting competitors to agree not to poach Satyam’s clients or employees, which was something only NASSCOM and no one else, not even the Govt., could have done. NASSCOM thereby helped achieve an unprecedented feat—an industry association saving a scandal-ridden member company from going bust.

Sanjay Kallapur is a Professor of Accounting at the Indian School of Business (ISB). He joined ISB in 2005 from the Krannert School of Management, Purdue University, where he was a tenured Associate Professor.

Professor Kallapur conducts research on financial and managerial accounting, auditing, corporate governance, and risk management. He has published in each of the top three accounting journals, and his papers have been cited over 4,000 times (Google Scholar) and in regulatory policy documents in India and the UK. The American Accounting Association recently published his monograph on scientific inference in accounting research, beyond the use of p-values.

He is the founding Editor-in-Chief of Accounting Theory and Practice, a research journal focusing on India, published by Elsevier. He has been an editor of The Accounting Review from 2008 to 2011, the first person from outside North America to be appointed to that position.

Professor Kallapur is a member of National Financial Reporting Authority (NFRA), the regulatory body overseeing the accounting and auditing of listed companies in India. He is an independent director on the Board of IDBI Bank, where he serves on the risk management and audit committees. He previously served on the Board of the Life Insurance Corporation of India.

Professor Kallapur has held positions as Associate Dean and Deputy Dean for almost a decade at ISB. He started the PhD-equivalent Fellow Programme in Management at ISB and has placed his students in faculty positions at the London School of Economics, IESEG Paris, Aalto University, University of Queensland, University of Western Australia, and IIM Udaipur.

Professor Kallapur has a PhD in Business Economics from Harvard Business School, and B.Com. and M.M.S. degrees from Mumbai University. He is professionally qualified as a Fellow Member of the Institute of Cost Accountants of India (FCMA).

Sanjay Kallapur
Sanjay Kallapur