Leading Digital Business Transformation and Service Innovation

Emerging technologies (such as Blockchain, IOT, AI/ML) are fundamentally transforming firm’s business models and needs to be adopted for business growth, competitive advantage and sustainability.

The requirements may vary from process-improvement, identifying unmet customer needs or creating ecosystem of partnerships. For the same, forward-looking firms face challenges in adopting new technologies and business model at various implementation levels within the organization.

Business leaders today need an understanding of how digitalisation is changing the rules of competition, disrupting traditional industry incumbents and transforming products, services, business models and business functions.

ISB’s “Leading Digital Business Transformation and Innovation” programme customized for the business domain or firm-specific needs, is an immersive learning programme, designed for mid-to-senior level leadership teams. The programme modules are designed to make executives understand these emerging technologies, learn to identify their implications/use cases to their firm-specific needs and be able to lead these digital transformation initiatives in their organization.

Taking the programme as a team help the firm’s executives be at the same level of understanding towards technology advances, makes firm better positioned to execute the digital transformation initiatives and amplifies the overall benefits to the firm.

We have conducted the Leading Digital Business Transformation and Innovation Programme for Novartis India for three consecutive years.