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Deo, Sarang

Professor, Operations Management

Executive Director - Max Institute of Healthcare Management

Email: sarang_deo@isb.edu

Personal website: sites.google.com/a/isb.edu/sarangdeo

Overview

Sarang Deo is Professor of Operations Management at the Indian School of Business. His primary area of interest is health care operations with special emphasis on investigating the impact of operations decisions on population-level health outcomes. He has studied the influenza vaccine supply chain and the phenomenon of ambulance diversion (in the US), the adult HIV treatment supply chains and the infant HIV diagnosis networks in sub-Saharan Africa, and more recently the TB diagnosis pathway in rural India. He frequently collaborates with international agencies such as the Clinton Health Access Initiative and the Bill and Melinda Gates Foundation and his research has been funded by the US National Science Foundation and Grand Challenges Canada.

Prior to joining the ISB, Sarang was Assistant Professor at the Kellogg School of Management. He was a management consultant in the Accenture’s Mumbai office before embarking on an academic career. Sarang has a PhD from UCLA Anderson School of Management, an MBA from IIM Ahmedabad, and BTech from IIT Bombay.

Awards

Finalist, M&SOM Responsible Research Award. 2019
Professor of the Year Award for Core Courses. 2020, 2019, 2018, 2017, 2016, 2015
Grand Challenges Exploration award for “Optimal Motorcycle Routing in Sample Transportation for Diagnostic Networks.” 2017
Alumni Endowment Research Fellowship, Indian School of Business. 2016-18
Distinguished Service Award, Management Science. 2014
Meritorious Service Award, Management Science. 2016, 2015, 2013, 2011
Meritorious Service Award, M&SOM. 2016, 2015, 2013, 2012
National Science Foundation (U.S.) grant for “Design and Control Principles for Mobile Health Care Operations Management: The Case of Asthma Control,” 2011
Grand Challenges Canada grant for “Multi-Pathogen Point-of-Care Diagnostics (MPDx) in East Africa,” 2011
Nominated for L.G. Lavengood Outstanding Professor of the Year Award, 2011
2nd Prize, Oikos case competition on Social Entrepreneurship for the case “Ndlovu: The clock ticks!” 2011
Exceptional Reviewer, Medical Care, 2010, 2009
2nd Prize, M&SOM student paper competition, 2006
Doctoral Award, Joseph M. Juran Center for Leadership in Quality, University of Minnesota, 2006
Doctoral Fellowship, UCLA Anderson School of Management, 2003–2007
National Talent Search Scholarship (India), 1993–2001

Courses Taught

Research & Publications

Published Papers

Deo, Sarang.,Singh, Simrita.,Jha, Neha.,Arinaminpathy, Nimalan.,Dewan, Puneet. (2020) "Predicting the impact of patient and private provider behaviour on diagnostic delay for pulmonary tuberculosis patients in India: A simulation modelling study", PLoS Medicine, 17 (5) (e1003039)
Bayram, Armagan.,Deo, Sarang.,Iravani, Seyed.,Smilowitz, Karen. (2020) "Managing Virtual Appointments in Chronic Care", IISE Transactions in Healthcare Systems Engineering , 10 (1), 1-17
Arifoglu, Kenan.,Deo, Sarang.,Iravani, Seyed. (2020) "Markdowns in seasonal conspicuous goods", Marketing Science, 39 (5), 1016--1029
Deo, Sarang.,Tyagi, Hanu.,Chatterjee, Chirantan.,Molakpuri, Himasagar. (2020) "Did India's Price Control Policy for Coronary Stents Create Unintended Consequences?", Social Science and Medicine, 246:112737
T, Garg.,Bhardwaj, M.., Deo, Sarang. (2020) "Role of community health workers in improving cost efficiency in an active case finding tuberculosis program: An operational research study from rural Bihar, India", BMJ Open, 10:e036625
Tyagi, Hanu.,Sabharwal, Manisha.,Dixit, Nishi.,Pal, Arnab.,Deo, Sarang. (2020) "Leveraging providers’ preferences to customize instructional content in ICT-based training interventions: A retrospective analysis of a mobile phone-based intervention in India.", JMIR mHealth uHealth, 8 (3) (e15998)
Arinaminpathy, Nimalan.,Deo, Sarang.,Singh, Simrita.,Khaparde, Sunil.,Rao, Raghuram.,Vadera, Bhavin.,Kulshrestha, Niraj.,Gupta, Devesh.,Rade, Kiran.,Nair, Sreenivas Achuthan.,Dewan, Puneet. (2019) "Modelling the impact of effective private provider engagement on tuberculosis control in urban India.", Scientiﬁc Reports, 9 (1), 3810
Deo, Sarang.,Jindal, Pankaj.,Gupta, Devesh.,Khaparde, Sunil.,Rade, Kiran.,Sachdeva, Kuldeep.,Vadera, Bhavin.,Shah, Daksha.,Patel, Kamlesh.,Dave, Paresh.,Chopra, Rishabh.,Jha, Nita.,Papineni, Sirisha.,Vijayan, Shibu.,Dewan, Puneet. (2019) "What would it cost to scale-up private sector engagement efforts for TB care? Evidence from three pilot programs in India.", PLoS One, 14 (6), e0214928
Allu, Rakesh.,Deo, Sarang.,Devalkar, Sripad. (2019) "Alternatives to Aadhaar based biometrics in the Public Distribution System.", Economic and Political Weekly, 54 (12), 30-37
Dabas, Harkesh.,Deo, Sarang.,Sabharwal, Manish.,Pal, Arnab.,Salim, Sachin.,Nair, Lakshmi.,Chauhan, Kaartikeya.,Maheshwari, Prateek.,Parulkar, Aparna.,Singh, Ritu.,Chitalia, Manasi.,Kadam, Rigveda.,Kaur, Manjot.,Oghor, Collins.,Ponnudurai, Nirros.,Small, Peter.,Dewan, Puneet.,Pai, Madhukar. (2019) "Initiative for Promoting Affordable, Quality Tuberculosis Tests (IPAQT): A market shaping intervention in India.", BMJ Global Health , 4 ((6): e00153)
Deo, Sarang.,Jain, Aditya. (2019) "Slow first, fast later: Empirical evidence of speed-up in service episodes of finite duration.", Production and Operations Management , 28 (5), 1061-1081
Jonasson, Jonas.,Deo, Sarang.,Gallien, Jeremie. (2017) "Improving HIV early infant diagnosis (EID) supply chains in sub-Saharan Africa:Models and Applicaion to Mozambique.", Operations Research , 65 (6), 1479-1493
Deo, Sarang.,Rajaram, Kumar.,Rath, Sandeep.,Karmarkar, Uday.,Goetz, Matthew. (2015) "Planning for HIV screening, testing and care at the Veterans Health Administration.", Operations Research , 63 (2), 287-304
Deo, Sarang.,Crea, Lindy.,Quevado, Jorge.,Lehe, Jonathan.,Vojnov, Lara.,Peter, Trevor.,Jani, Ilesh. (2015) "Expedited results delivery systems using GPRS technology significantly reduce early infant diagnosis test turnaround times.", Journal of Acquired Immune Deficiency Syndromes , 70, e1-e4
Pho, Mai. Deo, Sarang.,Palamountain, Kara.,Bajunirwe, Francis.,Katamba, Achilles. (2015) "Optimizing tuberculosis case detection through a novel diagnostic device placement model.", PLoS One , 10 (4), e0122574
Deo, Sarang.,Sohoni, Milind. (2015) "Optimal decentralization of early infant diagnosis of HIV in resource-limited settings", Manufacturing and Service Operations Management , 17 (2), 191-207
Salje, Henrik.,Andrews, Jason.,Deo, Sarang.,Satyanarayana, Srinath.,Sun, Amanda.,Pai, Madhukar.,Dowdy, David. (2014) "The Importance of Implementation Strategy in Scaling Up Xpert MTB/RIF for Diagnosis of Tuberculosis in the Indian Health-Care System: A Transmission Model.", PLoS Medicine , 11 (7), e1001674
Salje, Henrik.,Andrews, Jason.,Deo, Sarang.,Satyanarayana, Srinath.,Sun, Amanda.,Pai, Madhukar.,Dowdy, David. (2014) "The impact of improved tuberculosis diagnosis in different sectors of healthcare systems: An epidemiological modelling analysis", PLos Medicine , 11 (7)
Deo, Sarang.,Iravani, Seyed.,Jiang, Tingting.,Smilowitz, Karen.,Samuelson, Stephen. (2013) "Improving health outcomes through better capacity allocation in a community-based chronic care model.", Operations Research , 61 (6), 1277-1294
Mugambi, Melissa.,Deo, Sarang.,Kekitiinwa, Adeodata.,Kiyaga, Charles.,Singer, Mendel. (2013) "Do Diagnosis Delays Impact Receipt of Test Results? Evidence from the HIV Early Infant Diagnosis Program in Uganda.", PLoS One , 8 (11) (e78891)
Allon, Gad.,Deo, Sarang.,Lin, Wuqin. (2013) "The impact of size and occupancy of hospital on the extent of ambulance diversion: Theory and evidence", Operations Research , 61 (3), 544-562
Sun, Amanda.,Pai, Madhukar.,Satyanarayana, Srinath.,Deo, Sarang.,Dowdy, David. (2013) "Modeling the Impact of Alternative Strategies for Rapid Molecular Diagnosis of Tuberculosis in Southeast Asia.", American Journal of Epidemiology , 178 (12), 1740-1749
Arifoglu, Kenan.,Deo, Sarang.,Iravani, Seyed. (2012) "Consumption externality and yield uncertainty in the influenza vaccine supply chain: Interventions on demand and supply side.", Management Science , 58 (6), 1072-1091
Deo, Sarang.,Topp, Stephanie.,Garcia, Ariel.,Soldner, Mallory.,Yagci-Sokat, Kezban.,Chipukuma, Julien.,Wamulume, C.S..,Reid, Stewart.,Swann, J.. (2012) "Modeling the impact of integrating HIV and outpatient health services on patient waiting times in an urban health clinic in Zambia.", PLoS One , 7 (4), e3547
Deo, Sarang.,Topp, Stephanie.,Westfall, Andrew.,Wamulume, Chibesa.,Morris, Mary.,Reid, Stewart. (2012) "Impact of organizational factors on adherence to laboratory testing protocols in adult HIV care in Lusaka, Zambia.", BMC Health Services Research , 12:106
Deo, Sarang.,Gurvich, Itai. (2011) "Centralized vs. Decentralized Ambulance Diversion: A Network Perspective.", Management Science , 57 (7), 1300-1319
Deo, Sarang.,Corbett, C.J..,Cleary, Paul.,McInnes, Keith.,Wilson, I.B..,Landon, B..,Shapiro, Martin. (2009) "Associations Between Organizational Characteristics and Quality Improvement Activities of Clinics Participating in a Quality Improvement Collaborative.", Medical Care , 47 (9), 929-1035
Deo, Sarang.,Corbett, Charles. (2009) "Cournot competition under yield uncertainty: The case of U.S. influenza vaccine market.", Manufacturing and Service Operations Management , 11 (4), 563-576
Tang, Christopher.,Deo, Sarang. (2008) "Rental price and rental duration under retail competition.", European Journal of Operational Research , 187 (3), 806-828 Deo, Sarang.,Tang, Christopher. (2005) "Optimal procurement, disposal and pricing policies for managing rental goods.", International Transactions In Operations Research , 12 (6), 595-629
Aksin-Karaesmen, Zeynep.,Deo, Sarang.,Jonasson, Jonas.,Ramdas, Kamalini. "Learning from Many: Partner exposure and Team Familiarity in Fluid Teams.", Management Science. Marla, Lavanya.,Krishnan, Kaushik.,Deo, Sarang. "Managing EMS Systems with user abandonment in emerging economies.", IISE Transactions

Books and Monographs

-There are no Books and Monographs -

Cases

Deo, Sarang.,Lariviere, Martin. (2019) "Announcing waiting times in emergency departments", Kellogg School of Business
Devalkar, Sripad.,Deo, Sarang.,Gokhale, Meghana.,Vaidya, Akshay. (2017) "ATMYDOORSTEPS.COM: BREAKING GROUND IN THE ONLINE GROCERY MARKET IN INDIA", ISB Case Collection distributed through HBS Publishing
Deo, Sarang.,Ramdas, Kamalini. (2015) "Eliminating avoidable blindness: Outreach activities at Aravind Eye Care System", London Business School/ Indian School of Business
Deo, Sarang.,Sohoni, Milind.,Gambhir, Jagdeep.,Arora, Priyank. (2013) "Aahan (A): Innovation in community delivery of TB care in India", Indian School of Business
Deo, Sarang.,Kolesov, Ilya.,Waikar, Sachin.,Richardson, Hilary. (2012) "Optimizing Flu Vaccine Planning at NorthShore University Health system", Kellogg School of Management
Deo, Sarang.,Smilowitz, Karen.,Stuewer, Kerry.,Kelly, Anne.,Schieneson, John.,Kim, Jason.,Asvatanakul, Thepphan. (2011) "Mobile C.A.R.E. Foundation", Kellogg School of Management
Deo, Sarang.,Har, Avidan.,Shields, Bill.,Naware, Mihir. (2011) "Infant HIV Diagnostics: Supply Chain in Sub-Saharan Africa", Kellogg School of Management
Corbett, Charles.,Deo, Sarang.,Tempelman, Hugo.,Slabbert, Mariette. (2010) "Ndlovu: The clock ticks!", Oikos Foundation
Deo, Sarang.,Singh, Sanjay.,G, Raghuram.,Choudhari, Sanjay. (2009) "Adani Wilmar Limited", Asian Case Research Journal , 13 (1), 157-176
Deo, Sarang.,Nemani, Nithin.,Singh, Sourav.,Jain, N.. "Revenue Management at Sparsh Nephrocare", Indian School of Business

Working Papers

Deo, Sarang.,Gurvich, Itai.,Park, Eric. "Does limiting time on ambulance diversion reduce diversions? Signaling equilibrium and network effect.
"Ganesh, Maya.,Deo, Sarang.,Devalkar, Sripad. "Leveraging digital technology to improve monitoring and Planning in Public Sector Supply Chains: Evidence from India’s food security program."
Chhatre, Ashwini.,Deo, Sarang.,Pradhan, Nabin. "Heterogenous climate impacts across the yield distribution of monsoon rice in India
"Delana, Kraig.,Deo, Sarang.,Ramdas, Kamalini.,Ravilla, Thulsiraj.,Babu, Ganesh. "Multi-channel Delivery of healthcare: Impact of telemedicine network in southern India."
Deo, Sarang.,Iravani, Seyed.,Jiang, Tingting.,Smilowitz, Karen. "Incentive design to coordinate disease management for chronic conditions"
Deo, Sarang.,Mehta, Sameer.,Corbett, Charles. "Optimal scale-up of HIV treatment programs in resource-limited settings under supply uncertainty"

Experience

Academic Appointments

2020–present Professor, Indian School of Business
2017–present Executive Director, Max Institute of Healthcare Management, ISB
2016–2020 Associate Professor, Indian School of Business
2011–2016 Assistant Professor, Indian School of Business 2007–2011 Assistant Professor, Kellogg School of Management.

Industry experience

2001–2003 Analyst, Accenture (Management Consulting)

Board positions and Committee Membership

#Place holder to keep add Board positions and Committee Membership details if you have any#

In the Media

Deo, Sarang (2012), Using Operations Management to Improve Healthcare Access, ISB Insight, December 31, 2012

Deo, Sarang (2012), When Hospitals Turn Away Ambulances, Kellogg Insight, June 04, 2012

Deo, Sarang (2012), Accel Partners, IDG Ventures to invest $5 million in Forus Health, Economic Times, May 01, 2012

Deo, Sarang (2011), Decentralization of resource-constrained networks, Pharmabiz, October 20, 2011

Deo, Sarang (2011), A Potentially Fatal Illness, An Unpredictable Vaccine, Kellogg Insight, April 01, 2011

Deo, Sarang (2009), Rational Rationing, Kellogg Insight, December 01, 2009