Associate - Web and Design

Job description

Job Title:

Associate – Web and Design


Max Institute of Healthcare Management

Reports to position:

Manager – Outreach and Student Engagement



Reportees to Position:





Job Purpose

ISB’s Max Institute of Healthcare Management (ISB MIHM) is an interdisciplinary research centre at the Indian School of Business that provides deep insights on healthcare delivery and management to policymakers, public institutions, and corporates, and enables the creation of better health systems through the integrated elements of research, education, and outreach. As ISB MIHM continues to scale up its outreach activities and events, we seek an Associate (Web and Design) to join our team to support the institute’s various outreach initiatives.

The successful candidate will handle the (a) ISB MIHM and AMPH websites’ content management, (b) Do in-house graphic designing work and create templates for variable spin-offs; (c) Support all outreach activities and events;(d) Documentation and tracking of MIHM outreach programmes and initiatives, and (e) Databases management and Salesforce.


Job Outline

Best suited for:

  • A graduate and a keen learner who is looking to gain experience in planning and administration
  • A self-starter who can take ownership of tasks with minimal supervision and is comfortable with multi-tasking
  • The person should have good written and spoken English communication.
  • Customer orientation and graphic designing experience is preferred.


Job Specification

Knowledge / Education

Specific Skills

Desirable Experience

  • Graduate with 3-4 years of experience in outreach/PR department of academic institutes and large foundations
  • Experience in digital content management systems, website management, and digital content must
  • Technical web management, including experience in content management systems such as Adobe suite and Wordpress
  • Design orientation and willingness to learn app-based designing like Canva
  • MS-Excel, MS-Planner, Salesforce, and other planning / calendar tools
  •  3-4 years in web development, website management, digital content, and/or design


Job Interface/Relationships:



  • Intra Department: Admin, research teams, affiliate faculty
  • Inter Department: Adobe/DT, IT, Operations, Marcomm, External Relations
  • Vendors and Consultants
  • Collaborators
  • Visiting faculty



Key Responsibilities

% Time Spent


Website technical support and digital content management



Keep update and postings for social media and blogs including designing



Database management including Salesforce



Outreach support and documentation



Total Time Spent on All Responsibilities



How to apply

Send your application through an email to with subject line “Application for MIHM_Associate (Web and Design)_2022” with a copy to Attach your updated CV and a cover letter (500 words) as to why you are the best fit for this position. Also attach up to 2 samples of websites and social media pages you have handled in the past or are managing currently.

Applications will be reviewed until the position is filled. You will be contacted only in case you are shortlisted for an interview.