Associate Director with Registrar's Office

Job Title:

Associate Director

Department:

 Registrar’s Office

Name of Job Holder:

 

Location:

Mohali

Reports to position:

HoD – Registrar’s Office

Band:

A2

Reportees to Position:

Sr. Manager

 

 

 

Job Purpose

Registrar’s Office is responsible for Graduation Audit of all 11, monitoring of Fee Payment, monitoring Attendance for Leave of Absence & Withdrawal, coordination with programme office for updation of student manual with approved policies, maintaining a repository of student records.

 

Job Outline

The Associate Director plays a leadership role in the department.  S/He is responsible for overseeing the Registrar’s Office across all the academic programmes (PGP suite, AMPs, FPM and EFPM) and across campuses in coordination with the respective SPOCs. Establish guidelines & controls for all student related academic information.

The person is expected to have complete knowledge of Registrar’s Office processes and analytical strength to identify the gaps in the processes. S/He should be able to find a solution to simplify the processes of Registrar’s office.

The person must lead, train and mentor the team members (wherever required) to ensure that they understand the Registrar’s Office processes thoroughly. S/He is responsible for reviewing the final checks before confirming the respective stakeholder.

The person should focus on digitizing the RO activities – Student database maintenance, storage of data, fee monitoring process, etc.

The person should prepare the required presentations for GSC or any other stakeholders. S/He   should manage wide range of stakeholders – students, alumni, faculty, staff, external agencies, etc to come up with appropriate communication strategy.

The person should liaison with HoD – Registrar’s Office to any changes in policies, deviations/exceptions approvals.

 

Job Specification

Knowledge / Education

Specific Skills

Desirable Experience

Master's degree

Decision making capability,  People management and leadership skills, Analytical thinking, attention to detail, Mentoring skills, Cross functional collaboration, strategic mindset, good communication and Interpersonal skills

12-15yrs

 

Job Interface/Relationships:

Internal

External

  • Programme-wise SPOCs
  • HoDs
  • IT
  • None

 

S.No

Key Responsibilities

% Time Spent

1

Establishing guidelines & controls for Registrar’s Office & to manage Registrar’s Office for all academic programmes.

30

2

Process formulation for Registrar’s Office and update on regular intervals. Coordination & communication with programme office for policy changes and formulation of checklist.

20

3

Digitalization and Automation of the processes in Registrar’s Office

20

4

Manage wide range of stakeholders – students, alumni, faculty, staff, external agencies, etc

20

5

Ability to lead a team towards high performance.

10

 

Total Time Spent on All Responsibilities

100%

 

S.No

Key Result Area

Key Performance Indicator

Weightage

1

Establishing guidelines & controls for all student related academic information

  • Spearhead the Graduation Audit process – At the time of graduation.
  • Ensure timely monitoring of Fee Payment
  • Lead the Monitoring effort for Attendance for Leave of Absence, Withdraw & Rejoining – accuracy of final class list to be maintained across programmes

30%

2

Process formulation for Registrar’s Office and update on regular intervals. Coordination & communication with programme office for policy changes and formulation of checklist.

  • Coordinate with HoD- Registrar’s Office for changes in any policies or exception approvals if any.
  • Ensure Coordination with programme office for updation of student manual with approved policies – at the commencement of programme & whenever there are changes
  • Maintain a repository of student records for overall school requirements.
  • Process documentation

20%

3

Digitalization and Automation of the processes in Registrar’s Office

  • Automation of student data for easy retrievability and accessibility

20%

4

Manage wide range of stakeholders – students, alumni, faculty, staff, external agencies, etc

  • Ensure all communications are timely and appropriate.
  • Anticipate and work towards legal implications

20%

5

Ability to lead a team towards high performance.

  • Establish high service level standards

10%

 

Any Other Significant Input

  • Taking ownership for adherence to quality
  • Should be open to increase in activity/added responsibility as and when required.
  • Experience & Exposure to SLAs

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Contact us at

040 23187777

0172 4591800

Timings

Monday- Friday, 08:00 to 18:00