Assistant Manager – Quality Assurance with Planning and Governance Department

Job Title:

Asst. Manager – Quality Assurance

Department

 

Planning & Governance Department

Name of Job Holder:

 

Location:

Mohali

Reports to position:

Manager/Associate Director – Quality Assurance

Band:

A4

Reportees to Position:

Intern

 

 

 

Job Purpose

To support Quality Assurance function in meeting the Internal Academic Audit requirements across all academic programmes and other activities of Planning & Governance.

 

Job  Outline

The person is expected to have knowledge of audit processes and analytical strength to identify the gaps during audit process. Similarly, he/she should be able to find a solution to simplify the processes to meet the set goal of closing the audit within the timelines.

The person is expected to support the Manager in data collection and validating the course components in coordination with the respective SPOCs across all the programmes.

He/She is responsible for checking the graded scripts, basic audit validations, documentation, and data archival.

He/She should support the Manager/Associate Director in preparing the reports on a regular basis to evaluate the effectiveness of the internal academic audit process.

He/She should coordinate with the Manager/Associate Director in review of the course validations, updating the audit status and discussing the best practices.

He/She is expected to support Registrar’s Office on data validations, and logistics related to Graduation/Registration.

 

Job Specification

Knowledge / Education

Specific Skills

Desirable Experience

Degree/Master’s degree

Good Communication and Interpersonal skills, data analytical skills, Teamwork, Cross functional collaboration & Coordination

4-6yrs

 

Job Interface/Relationships:

Internal

External

ASA Team across all 11 programmes

None

 

S No

Key Responsibilities

% Time Spent

1

Reports

30%

2

AUDIT planning support

30%

3

Audit validations

20%

4

Data Collection

10%

5

Other Departmental support

10%

 

Total Time Spent on All Responsibilities

100%

 

S No

Key Result Area

Key Performance Indicator

Measure

Weightage

1

Reports

1.Updating the IAA Template/checklists based on the course validations

2. Course-wise observations and recommendations – Monthly, Quarterly & Annually

3. Other audit related reports

At the end of every cycle

30%

2

AUDIT Planning support

1. Support Manager in preparing the quarterly plan across all programmes and shortlist the courses (for 100% check/Multiple/Single component) within the criteria

2. Prepare Term-wise audit timelines based on each program schedule

3. Refer the updated manuals to understand the course delivery of each programme

Plan & shortlist the courses based on audit criteria

30%

3

Audit validations

1. Basic course information, Hardcopy/softcopy checks & sharing the error information

2. Single component validations

3. All/multiple components validations

Accuracy in validations and confirming the courses within timelines

20%

4

Data Collection

1.Timely creation of folders/channels in the shared drive and shared with the respective stakeholders. 

2. Check the data shared by AA/ASA and announce the shortlisted courses

Timeliness

10%

5

Other Departmental support

1.nbsp; Data on atrium: Programme-wise

2.  Support related to Graduation & any other RO related activities

As and when required

10%

 

Any Other Significant Input

  • Being extremely time and precision conscious
  • Well-versed with Microsoft office suite. 
  • Experience in learning & management tools
  • Maintaining good interpersonal relations