Job Title:

Assistant Manager

Function:

PGP

Name of Job Holder:

Location:

Mohali

Reports to position:

Associate Director -ASA

Band:

A4

Job Purpose

To support departmental requirements in multiple areas such as Course coordination, Exams, Bidding and Finance activity. To contribute to student learning by providing good quality class room experience.  To administer course/faculty evaluations etc.

Job  Outline

As an Associate of the Academic Services and Administration (ASA) department, the job holder is expected to support the ASA data requirements in easily retrievable form and maintain proper records.

The incumbent is expected to provide support to the Manager in preparation of customized class schedules for faculty from master schedule, responding to internal & external requirements of department, compiling & providing faculty ratings given by students in core and elective courses etc.

With regard to people responsibilities the incumbent is supposed to closely work with other team members and has to exhibit a better team player role. Further, she/he needs to continuously exhibit her/his passion towards enhancing performance & productivity. The job holder is also expected to handle queries and escalations forwarded by the team and other relevant source.  

Job Specification

Knowledge / Education

Specific Skills

Desirable Experience

·            Bachelors Degree

·            Experience in administration

·   MS Office, Co-ordination

·   Problem solving skills

·   Communication, Interpersonal Skills,

·   Multitasking ability

·   Time management skills & attention to detail

3-5 years

Job Interface/Relationships:

Internal

External

• ITCS
• LRC
• Central Printer
• Data Center
• Finance
• Commercials

S.N

Key Responsibilities

% Time Spent

1

Compilation of good quality course pack to facilitate student learning. Coordinate with course managers to get the text book details. Preparation of customized class schedule for faculty from the master schedule and faculty profiles. Prepare faculty profile for new faculty from the website in the specified format.

20%

2

Smooth delivery of LEAD Program, Asynchronous Content and LMS access

20%

3

Provide support for data related work and Course evaluations.

25%

4

To interact with internal customers- Finance/Commercials Department as and when required

25%

5

Provide departmental support for paper viewing,exams, graduation activities

10%

Total Time Spent on All Responsibilities

100%

SN

Key Result Area

Key Performance Indicator

Measure

Weightage

1

Course Related

Compilation of course pack to facilitate student learning

Prepare faculty profile for new faculty from the website in the specified format

Preparation of customized class schedule for faculty from the master schedule

Good quality and error free course pack to be ready for distribution to the students by the fifth week of every term

To ensure flawless class schedules are prepared and shared with the respective course managers within two days of receiving the master schedule.

20%

2

Program Delivery- LEAD, Coordination for Asynchronous content and LMS access to different Stakeholders

Coordinating with Internal departments (ASA Hyd Team, Sarovar) for smooth delivery of LEAD Programme.

Coordinating with faculty and Digital Team for recording Async Sessions.

Providing LMS access in every term

Smooth delivery of LEAD Programme.

Timely availability of recorded sessions for students as per the course outline.

Providing timely access to courses to faculty/AAs/Students

20%

3

Internal within department or other departments in ISB

Interacting with Finance for the bills submission of the faculty, follow up for the reimbursements for the research related bills of the faculty which are charged to different budgets.

Processing departmental bills.

Interaction with the commercial department for coordinating the purchase request of department/faculty requests.

Weekly

As and when required.

25%

4

Compilation of Course evaluations and preparation of summary ratings

To facilitate the faculty with the ratings given by the students

To keep all the reports ready within four days after the last session of each course (mid/end term)

25%

5

Support to ASA Activities

Work in a team good quality course pack to facilitate student learningWork in  to support all the activities of the department such as Conducting paper viewing, exam Invigilation, centralized grading, graduation related work and registration work.

Providing continuous and proactive support for departmental activities

10%

Any Other Significant Input