Associate- Academic Services and Administration

Associate - Academic Services and Administration

Job Title:	Associate – ASA	Function:	Administrative Support
Reports to position:	Manager	Location:	Hyderabad
Reportees to Position:	None	Band:	A4

Job Purpose

Responsible for all administrative and logistics related activities of the current programmes (PGPMAX, PGPMFAB & PGP Pro) in the department

Job Outline

The job holder is responsible for providing complete back-end support for Programme management, by meticulously planning and organising all logistics requirements. S/he also ensures logistics requirements of the faculty teaching the programmes are met. Coordinate with other departments to ensure all facilities are available.

The job holder is required to assist Orientation and Graduation day events. Ensure all applicants are provided with accommodations and appropriate arrangements are made during their stay at ISB. S/he is required to see that all the classrooms, group rooms, Executive Housing /Housing facilities for the programs are well equipped with audio visuals and the necessary tools for smooth delivery of the programs. Assist with printing of transcripts and certificates.

Ensure that all departmental documents/data are up to date and easily accessible for audits, if any.

Understand SAP for academic as well financial/commercial purposes and effective use of the same. The job holder is responsible for maintaining the SAP systems ensuring proper upload of data as well as collection of data as and when required.

Job Specification

Knowledge / Education

Specific Skills

Desirable Experience

Bachelor’s degree

Good IT/PC skills. Excellent Interpersonal skills, Sense of urgency, ability to manage multiple responses, good communication skills, coordination & attention to details.

2-5 yrs

Job Interface/Relationships:

Internal

External

Department staff
Finance department
Purchase department

Vendors
Students

S.No	Key Responsibilities	% Time Spent
1	Assist in Programme Administration	25%
2	Vendor Coordination	25%
3	Collaborate with the various departments to ensure smooth delivery of the programme	20%
4	Documentation/Record Keeping, Storeroom Maintenance	20%
5	Manage SAP, invoice	10%
	Total Time Spent on All Responsibilities	100%

SN	Key Result Area	Key Performance Indicator	Measure	Weightage
1	Program Administration	Provide excellent support and programme administration	Error free and timely delivery	25%
2	Vendor coordination	Coordinate with all internal and external vendors	Ensure smooth running of programme & other events Timely payment to vendors along with documentation Feel good experience to students and faculty	25%
3	Coordination with other departments	Collaborate with the various departments to ensure smooth delivery of the programme	Maintain cordial & effective inter-departmental relation	20%
4	Documentation/Record Keeping, Storeroom Maintenance	Office record keeping, maintaining in/out movement of items of the department store room.	Ensure that all departmental documents/data are up to date and easily accessible for audits if any.	20%
5	Manage SAP, invoice	Ensure proper SAP management and financial documentation	Understand SAP functionality for all financial purposes and effective use of the same	10%