Job Title:

Associate/Sr. Associate (Quality Assurance)

Function:

Planning&Governance

Name of Job Holder:

Location:

Mohali

Reports to position:

Manager – (Quality Assurance)

Band:

A4

Reportees to Position:

None

Job Purpose

Job Outline

• The person is responsible for data collection from programme offices, checking mechanical errors from graded scripts, basic audit validations, documentation, and data archival.
  
• The person is expected to understand the academic audit process and support the Manager in collecting the programme-wise course/s related data in a timely manner.  He/She should understand the grading evaluation criteria before sharing the folders and collating the information related to the audit checks.  He/She also will be working on the audit validations by supporting the Manager.
  
• He/She should coordinate with the Manager in review of the course validations, updating the audit status, data collection and archiving the information.
  
• He/She is expected to support Registrar’s Office on data validations, and logistics related to Graduation/Registration.

Job Specification

Knowledge / Education

Specific Skills

Desirable Experience

• Bachelor’s degree

• Good Communication and Interpersonal skills, Teamwork, Cross functional collaboration, Coordination

• 1-3yrs

Job Interface/Relationships:

Internal

External

• ASA Team across all programmes

• None

S.No

Key Responsibilities

% Time Spent

1

To Create and share the folders/MS Teams channels

30%

2

To validate mechanical errors in graded scripts (Online/Offline)

25%

3

Data validations   

30%

4

Departmental Support

15%

Total Time Spent on All Responsibilities

100%

S.No

Key Result Area

Key Performance Indicator

Measure

Weightage

1

• Timely creation of folders through One drive/MS Teams channels and sharing with Academic Associates and ASA team
• Support Manager in identifying the missing data

• Before the Term beginning, with reference to the class schedules
• Meeting timelines

30%

2

Answer script verification

• Mechanical checks from the graded scripts
• Communicating the errors identified (if any)

• Compliance to the guidelines defined
• Timely communication

25%

3

Data Validation

• Validate the information received
• Analyze the data for final outcomes 

• Accuracy of audit validations – Single /All components

30%

4

Departmental Support

• Meticulous logistical support

• Promptness and accuracy

15%