Job Title:

Manager – Quality Assurance

Department

Planning & Governance Department

Name of Job Holder:

Location:

Mohali

Reports to position:

Sr. Manager – Quality Assurance

Band:

A3

Reportees to Position:

None

Job Purpose

To support Quality Assurance funtion in meeting the Internal Academic Audit requirements across all academic programmes and other activities of Planning & Governance.

Job  Outline

The manager plays a key role in the academic audit, who is responsible for audit planning,  shortlisting the courses, data collection and validating the course components in coordination with the respective SPOCs across all the programmes. 

The person is expected to have knowledge of audit processes and analytical strength to identify the gaps during audit process.  Similarly, he/she should be able to find a solution to simplify the processes to meet the set goal of closing the audit within the timelines.

Train and take the support from Associate/s to create & share the folders through shared drive/MS channels, checking the graded scripts, basic audit validations, documentation, and data archival.

He/She should prepare reports on a regular basis to evaluate the effectiveness of the internal academic audit process.

He/She should coordinate with the Sr. Manager in review of the course validations, updating the audit status and discuss on the best practices.

He/She is expected to support Registrar’s Office on data validations, and logistics related to Graduation/Registration.

Job Specification

Knowledge / Education

Specific Skills

Desirable Experience

Master’s degree

Good Communication

and Interpersonal skills, data analytical skills, Teamwork, Cross functional collaboration & Coordination

5-8yrs

Job Interface/Relationships:

Internal

External

• ASA Team across all 11 programmes

• None

S.N

Key Responsibilities

% Time Spent

1

AUDIT – Planning

10%

2

Data Collection

25%

3

Audit validations

35%

4

Reports

20%

5

Other Departmental support

10%

100%

SN

Key Result Area

Key Performance Indicator

Measure

Weightage

1

AUDIT – Planning

1. Prepare a quarterly plan across all 11 programs (PGP, PGP Modular & AMPs) and shortlist the courses (for 100% check/Multiple/Single component) within the criteria

2. Prepare Term-wise audit timelines based on each program schedule

3. Refer the updated manuals to understand the course delivery of each programme

Plan & shortlist the courses based on audit criteria

10%

2

Data Collection

1.Oversee the timely creation of folders/channels in the shared drive and shared with the respective stakeholders. 

2. Check the data shared by AA/ASA and announce the shortlisted courses

Timeliness

25%

3

Audit validations

1.Basic course information, Hardcopy/softcopy checks & sharing the error information

2. Single component validations

3. All/multiple components validations

Accuracy in validations and confirming the courses within timelines

35%

4

Reports

1.Updating the IAA Template/checklists based on the course validations

2. Course-wise observations and recommendations – Monthly, Quarterly & Annually

At the end of every cycle

20%

5

Other Departmental support

1.       Data on atrium: Programme-wise

2.       Support related to Graduation & any other RO related activities

As and when required

10%

Any Other Significant Input

• Being extremely time and precision conscious
• Maintaining good interpersonal relations
• Should be open to take up additional responsibility as and when required