Senior Associate

Senior Associate - Academic Services and Administration

Senior Associate - ASA

Job Title:	Senior Associate – ASA	Function:
Reports to position:	Senior Manager - ASA	Location:	Hyderabad
Reportees to Position:	None	Band:	A4

Job Purpose

Responsible for all administrative and logistics related activities of PGP in the department. The incumbent is responsible for all course delivery related

Job Outline

The job holder is responsible for providing complete backend support for PGP courses, by meticulously planning and organising all logistics and administrative requirements. S/he also ensures logistics requirements of the faculty teaching the programmes are met. Coordinate with other departments to ensure all facilities are available.

· Compiling and providing the Couse packs, textbook, software and simulations for the courses on time.

· Course related workshops, activities, scheduling.

· Faculty profiles updating on portal.

· Layouts generation and preparation for every term.

· Preparation of name cards and duplicate ID cards for the students as and when required.

· Assisting the Bidding team.

· Assisting the Visiting Faculties during their stay on campus for every term.

· Departmental support.

Job Specification

Knowledge / Education

Specific Skills

Desirable Experience

Bachelor’s/Master’s degree

Good knowledge of excel Excellent Interpersonal skills, Sense of urgency, ability to manage multiple responses, good communication skills, coordination & attention to details.

5-6 years

Job Interface/Relationships:

Internal

External

Department staff
Finance department
Operations department
LRC department

Vendors
Students

S.No	Key Responsibilities	% Time Spent
1	Assist in programme administration	25%
2	Vendor coordination/support to bidding team	20%
3	Collaborate with the various departments to ensure smooth delivery of the programme	20%
4	Documentation/record keeping of course related material	20%
5	Support to other departmental activities	15%
	Total Time Spent on All Responsibilities	100%

SN	Key Result Area	Key Performance Indicator	Measure	Weightage
1	Program Administration	Provide excellent support and programme administration	Error free and timely delivery	25%
2	Vendor coordination / support to bidding team	Coordinate with all internal and external vendors Support to bidding team during bidding rounds Compiling bidding information details in coordination with Course Manager	Ensure smooth running of programme & other events Timely payment to vendors along with documentation Feel good experience to students and faculty	20%
3	Coordination with other departments	Collaborate with the various departments to ensure smooth delivery of the programme	Maintain cordial & effective inter-departmental relation	20%
4	Documentation/Record Keeping	Record Keeping of course related material	Ensure that all course related material is documented and save for future reference.	20%
5	Support to Other departmental activities ( paper viewing, Graduation, Registration, Invigilation, Proctoring)	Support to paper viewing, graduation day related tasks Registration, Invigilation, Proctoring, On boarding process of students, Admissions team registration etc	Cooperation and help the team in invigilation, paper viewing and other departmental support as and when required by the ASA team members.	15%