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Job Title: |
Senior Manager |
Function: |
CEE |
Reports to position: |
Associate Director |
Location: |
Hyderabad |
Reportees to Position: |
Manager, Asst. Manager, Sr. Associates, Associates & Interns |
Band: |
A3 |
Job Purpose |
Responsible for the identification of relevant new business opportunities for designing & delivering capacity building programmes in public sector, including Central government, State governments and PSUs in India |
Job Outline |
As the Business Development Associate of the Executive Education (CEE) department based in Hyderabad, the job holder plays an important part and is required to work in close co-ordination with the Associate Director – CEE, Government practice. Focus areas of Public Sector are Central Governments, State Governments, PSUs, Public Sector BFSI etc. Following activities are expected to be carried out by the job holder: 1. Lead Generation: Generates new business opportunities (Hunting) through rigorous outreach and prospecting and managing the same for the desired revenue outcomes 2. Contacting potential clients to establish network, arrange meetings and support in customer outreach 3. Managing and retaining relationships with existing clients 4. Make comprehensive proposals for securing business 5. Plan Sales strategies in the segments allotted, breaking it up into quarterly and monthly results. 6. Managing diagnostic studies and support the sales process when required 7. Translate client-provided information into clear programme objectives and learning outcomes 8. Shepherd the proposal through its various stages of evaluation and feedback by internal stakeholders 9. Assist in programme planning and execution 10. Enable the programme to be managed against a clear set of defined deliverables and milestones 11. Support in programme execution, adjusting project plans and implementing remedial plans and informing all stakeholders including faculty, programme delivery team and others 12. Support in programme documentation and create knowledge collaterals |
Job Specification |
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Knowledge: |
Qualification |
Master’s degree in business administration or education or a related discipline.
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Skills: |
Technical |
Experience in curriculum design and blended learning. MS Office. |
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Behavioural |
Should have a consultative / solution creation, Business development mindset Excellent interpersonal & communication skills Excellent analytical and diagnostic skills Good questioning, probing and listening skills The ability to work independently and as part of a team Multi-tasking ability with superior time management skills |
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Experience: |
Preferable: Candidate should have experience and knowledge of working with the Government. S/He must possess an excellent knowledge of Government processes, rules, and regulations |
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Job Interface/Relationships: |
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Internal |
External |
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S.N |
Key Responsibilities |
% Time Spent |
1 |
Contacting potential clients to establish network, arrange meetings and support in customer outreach – Lead generation and customer outreach |
50% |
2 |
Prepare pitch decks, proposals and for all client related engagements |
25% |
3 |
Communicate effectively with stakeholders on all their Program Management and business development related queries. Facilitate discussions with the client to elaborate on the areas of proposed improvements |
15% |
4 |
Database and knowledge creation and management |
10% |
SN |
Key Result Area |
Key Performance Indicator |
Measure |
Weightage |
1 |
Lead generation |
Number of meetings conducted and touchpoints reached |
Lead tracker |
40% |
2 |
Prepare proposals, approach notes, pitches and presentations |
Error free proposal with clearly stated course design customized as per client requirements |
Feedback of AD |
30% |
3 |
Communicate effectively with stakeholders to all their queries |
Ensure client satisfaction through quality and timely response to their queries |
To reply to queries within one working day |
20% |
4 |
Reports, database & offer management |
Updating the details |
Flawless reports and database |
10% |
Any Other Significant Input |
Willingness and flexibility to travel to different parts of the country (35%) Good communication skills – written and verbal Strong Knowledge of MS Office, especially excel Comfortable with Multitasking – job might require working over extended hours on select days |
Timings
Monday- Friday, 08:00 to 18:00