Job Title:

Sr. Manager

Function

Name of Job Holder:

Location:

Hyderabad

Reports to position:

Associate Director

Band:

A3

Reportees to Position:

Asst. Manager - Hyderabad, Associate - Hyderabad

Job Purpose

The primary responsibility is to conduct the Graduation Audit for all programmes across campuses. To support the Registrar’s office needs across all programmes. Monitoring the student data of all Programmes across campuses and ensuring that it is easily retrievable. To support the department in standardizing the processes.

Job Outline

The primary responsibility of the job holder is to conduct the Graduation Audit for all programmes across campuses. Closely work with the Associate Director – Registrar’s Office to support in monitoring the records of students of all programmes, such as the Registered student list, Withdrawals, Leave of absence, Rejoining, Return and Retake and Graduated list across all programmes. The job holder needs to monitor that all the processes of the Registrar’s office are documented as per requirement.

The Incumbent should work closely with vendor and IT team to modify the process flow in the existing student data portals, to meet the Registrar’s office requirements. The incumbent will be responsible for enhancement and automation of existing processes.  The job holder must monitor the fee payment of students across programmes and disseminate the information to programme offices across both campuses.

As a part of the data maintenance activities, the job holder is required to monitor the error-free record of the department’s data. S/he has to generate the transcripts. S/he has to monitor the procurement and printing of Certificates for all Programmes and upload the documents on Digitary across all programmes. S/he should be the SPOC for all Registrar’s office related activities with Programme office. S/he to work with Associate Director for any exception/ deviations from the policies.

Job Specification

Knowledge / Education

Specific Skills

Desirable Experience

Post-Graduate Degree

5 - 8 years

Job Interface/Relationships:

Internal

External

• All programme offices for Long duration programmes, IT, Finance, Commercials

• As per department’s requirement

S.No

Key Responsibilities

% Time Spent

1

Monitoring the Graduation related activities,  Graduation requirements Audit for all programmes and finalization of the graduating list. Generating Transcripts and Certificates for all programmes to be uploaded on Digitary

30%

2

Migration of all students records to Digitary. Issuing of Official Transcripts of all programmes for easy accessibility and retrievability. Monitoring the process of Leave of Absence, Withdrawal, Rejoining and Return & Retake.

15%

3

Design, develop and maintain the process flow in student data portals

20%

4

Preparation of Process Documents. Monitoring the student policies in the student handbook across all programmes.  Should liaison with programme office across both campuses for implantation of policies.

15%

5

Monitoring Fee, Registrar’s Office email & Portal across both campus

20%

Total Time Spent on All Responsibilities

100%

S.No

Key Result Area

Key Performance Indicator

Weightage

1

Graduation related activities: Graduation requirements Audit for all programmes and finalization of the graduating list and monitoring the logistics for certificate distribution.

• Verification of the Graduation requirements of all students in each programme to ensure 100% accuracy. To verify the graduation requirements of outgoing exchange students and issue Transcript and Certificate.

30%

2

Migration of all students records to Digitary. Issuing of Official Transcripts of all programmes for easy accessibility and retrievability. Monitoring the process of Leave of Absence, Withdrawal and Re-joining, Return and Retake.

• Digital graduation records for all programmes .  Monitoring the implementation of policies as per the student handbook.

15%

3

Design, develop and maintain the process flow in student data portals - Digitalization

• Coordination with IT and preparation of scope document and testing functionalities in SAP and other student data portals.

20%

4

Process Documentation

• Documentation of processes on timely basis and error free record keeping

15%

5

Monitoring RO Email id and RO Portal - Queries, Student Manual.   Department Data

• Monitoring the emails received in RO email id & RO portal.
• Reviewing the academic policies in student manuals and analyzing the effect on implementation and making suggestions for modifications if required for smooth flow of processes.
• Ensuring the data flow to other stakeholders in timely and errorfree manner

20%