Published Papers

The School’s research output in the last decade has been both significant and considerable, as testified by our AACSB accreditation in 2011. We take great pride in the fact that our faculty have contributed more than 150 articles to reputed academic and practitioner journals.

In the past few years, ISB faculty members have published over 60 papers in top-tier journals. Our faculty have received numerous coveted research grants awarded by premier academic institutions, research centres, corporate houses and reputed foundations such as the Bill and Melinda Gates Foundation, Ford Foundation, MacArthur Foundation, WWF, McCombs School of Business, UT-Austin and others. These awards attest to the scope, depth and impact of the research conducted at the ISB.

Published PapersBhowal, Subhendu., Subramanian, Krishnamurthy., Tantri, Prasanna. (Forthcoming) "Costs Of Job Rotation: Evidence From Mandatory Loan Officer Rotation", Management ScienceCentre for Analytical FinanceRead Abstract >Close >Job rotation inside an organization creates two conflicting effects. It disciplines agents by creating the fear that their successors may discover and report their hidden information. Thus, the agent takes actions that align with the principal's objective. However, job rotation can create a moral hazard. If information is soft and, therefore, non-verifiable, the principal cannot attribute blame to the agent or the successor. Agents shirk, thereby hurting performance. Thus, the importance of disciplining versus moral hazard effects depends on the availability of hard information. Using unique loan-level data, we show that job rotation hinders performance when the information is soft.

Published PapersA, Prashar., Sunder M, Vijaya. (Forthcoming) "A bibliometric and content analysis of sustainable development in small and medium-sized enterprises", Journal of Cleaner Production
Published PapersJ, Antony., Sunder M, Vijaya., V, Sreedharan R.,A, Chakraborty.,A, Gunasekaran. (Forthcoming) "A Systematic Review of Lean in Healthcare: A Global Perspective", International Journal of Quality and Reliability Management
Published PapersV, Gijo E.,J, Antony., Sunder M, Vijaya. (Forthcoming) "Application of Lean Six Sigma in IT support services–a case study", The TQM Journal
Published PapersV, Sreedharan., Sunder M, Vijaya., M, Vandana.,A, Gurumurthy. (Forthcoming) "Development of Lean Six Sigma Training Module: Evidence from Emerging Economy", International Journal of Quality and Reliability Management 8.
Published PapersSunder M, Vijaya., Prashar, Anupama. (2020) "Empirical examination of critical failure factors of continuous improvement deployments: stage-wise results and a contingency theory perspective", International Journal of Production ResearchRead Abstract >Close >Organisations implement various Continuous Improvement (CI) practices such as Total Quality Management, Lean, Six Sigma and Lean Six Sigma (LSS) for improving their processes. Drawing from the success and failure stories of these structured CI practices, scholars enumerated Critical Success Factors and Critical Failure Factors (CFFs). This study empirically examines the occurrence of various CFFs across different stages of CI deployment. Further, from a contingency theoretic perspective, this study investigates their associations with contextual variables by collecting survey data from 213 business units from the USA, the UK, China, and India. Principal Component Analysis is used to group CFFs across five CI deployment stages leading to an empirically refined framework for CI. Crosstab analysis using the chi-square likelihood ratio presented associations of CFFs with contextual variables. Findings reveal significant differences in the occurrence of CFFs across countries. There is evidence that LSS is less prone to failures when compared with TQM, Lean and Six Sigma. The occurrence of CFFs has been relatively lower in smaller and medium-sized enterprises operating in the service sector. Findings also reveal that lessons learned from each CI deployment cycle, contribute to organisational learning, and thence, leading to success at the strategic CI level of maturity.

Published PapersM, Haerizadeh., Sunder M, Vijaya. (Forthcoming) "Impacts of Lean Six Sigma on improving a higher education system: a case study", International Journal of Quality and Reliability Management
Published PapersSunder M, Vijaya., S, Mahalingam.,M, Krishna.,N, S. (Forthcoming) "Improving patients’ satisfaction in a mobile hospital using Lean Six Sigma–a design-thinking intervention", Production Planning and Control
Published PapersSunder M, Vijaya., S, Ganesh L.,R, Marathe R. (Forthcoming) "Lean Six Sigma in Consumer Banking – An empirical inquiry", International Journal of Quality and Reliability Management
Published PapersSunder M, Vijaya., N, Kunnath R. (Forthcoming) "Six Sigma to reduce claims processing errors in a healthcare payer firm", Production Planning and Control
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